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On the recordRead 11 Oct 202615 facts
UserBob
Mustang, Oklahoma, United States
Plans and prices
Mobile Web — First Impressions
$22.50one-time
9 user videos · 1 minute each
Read 11 Oct 2026 · userbob.com
Web — First Impressions
$30one-time
20 user videos · 1 minute each
Read 11 Oct 2026 · userbob.com
Web — Task Completion
$37.50one-time
5 user videos · 5 minutes each
Read 11 Oct 2026 · userbob.com
Mobile Web — Task Completion
$42.50one-time
5 user videos · 5 minutes each
Read 11 Oct 2026 · userbob.com
iOS App — First Impressions
$45one-time
9 iOS user videos · 2 minutes each
Read 11 Oct 2026 · userbob.com
Android App — First Impressions
$45one-time
9 Android user videos · 2 minutes each
Read 11 Oct 2026 · userbob.com
iOS App — Task Completion
$47.50one-time
5 iOS user videos · 5 minutes each
Read 11 Oct 2026 · userbob.com
Android App — Task Completion
$47.50one-time
5 Android user videos · 5 minutes each
Read 11 Oct 2026 · userbob.com
Custom — Mobile Web, Android, or iOS
Priced on request
1–25 user videos · 1–25 minutes each · custom demographics, scenario, and tasks
Read 11 Oct 2026 · userbob.com
On the record
- Agencies
- The home page says UX firms can white-label videos and bundle them with their own services.userbob.com · read 11 Oct 2026
- AI agent access
- UserBob publishes an agents.json specification describing how AI agents can create, manage, and analyze usability tests through its API.userbob.com · read 11 Oct 2026
- API
- UserBob provides a REST API for creating, starting, aborting, and retrieving usability test results.userbob.com · read 11 Oct 2026
- Custom tests
- Custom tests allow users to set the number of videos, duration, demographics, scenario, and tasks.userbob.com · read 11 Oct 2026
- Demographics
- Customers can target testers by demographics, and the support page warns that more specific targeting may take longer to fill.userbob.com · read 11 Oct 2026
- Mobile coverage
- The test setup page lists mobile web, Android app, and iOS app test options as well as web tests.userbob.com · read 11 Oct 2026
- Privacy and security
- The privacy policy says sensitive or credit information is encrypted using SSL and transactions are handled by a gateway provider rather than stored or processed on UserBob's servers.userbob.com · read 11 Oct 2026
- Product
- UserBob recruits people to try an app or website, complete a provided task, and record their screen and spoken feedback.userbob.com · read 11 Oct 2026
- Security limitation
- The privacy policy says UserBob does not use vulnerability scanning or malware scanning.userbob.com · read 11 Oct 2026
- Speed
- UserBob says a regular one-minute test without demographic filters is typically completed in less than two hours.userbob.com · read 11 Oct 2026
- Support and guarantee
- The founder lists email and phone support, and UserBob promises a redo or full refund if a customer is not satisfied.userbob.com · read 11 Oct 2026
- Testers
- UserBob says it recruits testers through Cloud Research's Connect and selects users from the United States and Canada.userbob.com · read 11 Oct 2026
- Testing styles
- The site offers short first-impression tests and longer task-completion tests.userbob.com · read 11 Oct 2026
- Video retention
- The terms state that test videos are stored for 30 days and may be removed after that period.userbob.com · read 11 Oct 2026
