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User Sense

Amsterdam, Netherlands

Plans and prices

Participant recruitment

€3one-time

Rates starting from € 3 per participant · pricing varies · prices exclude VAT

Platform — 100+ sessions

€4usage-based

€ 4 per session · pay as you go · prices exclude VAT

Platform — 1 to 100 sessions

€10usage-based

€ 10 per session · pay as you go · prices exclude VAT

Audio, screen and face recording add-on

€15one-time

€ 15 add-on · prices exclude VAT

Research service

€1,500one-time

Rates starting from € 1500 per study · request a free quote · prices exclude VAT

Every plan, in full

On the record

Analysis features
Features include transcription, time-stamped notes, highlight clips, sentiment analysis, usability metrics and exporting recordings, notes and highlights.usersense.com · read 7 Oct 2026
Browser access
The company says testers can participate through its app or a browser of their choice without extensions or plug-ins.usersense.com · read 7 Oct 2026
Company start
The about page says User Sense went live in June 2020.usersense.com · read 7 Oct 2026
Device testing
The platform supports website testing on desktop, tablet and mobile devices, and app testing for web and native apps on Android and iOS.usersense.com · read 7 Oct 2026
Incentive handling
For recruited studies, User Sense handles participant incentives and says it pays participants within two working days of their session.usersense.com · read 7 Oct 2026
Intended customers
The platform is presented for businesses conducting UX and market research, and the company says Europe-based agencies are welcome.usersense.com · read 7 Oct 2026
Panel size
The pricing page lists access to 100,000+ participants through recruitment.usersense.com · read 7 Oct 2026
Prototype compatibility
Prototype testing is compatible with Figma, Invision, Sketch, Adobe XD, Axure and Marvel.usersense.com · read 7 Oct 2026
Recruitment
User Sense recruits B2C or B2B participants across Europe, and customers can also invite their own testers.usersense.com · read 7 Oct 2026
Research methods
The platform supports unmoderated and moderated user tests, interviews, online surveys, card sorting and tree testing.usersense.com · read 7 Oct 2026
Security and privacy
User Sense says its data is stored in Europe and that it complies with GDPR.usersense.com · read 7 Oct 2026
Support and recruitment quality
Participants are manually screened, unmoderated recordings are reviewed, and customers can flag issues with moderated sessions or interviews within 24 hours for a no-charge replacement.usersense.com · read 7 Oct 2026
What it does
User Sense describes itself as an all-in-one platform for UX and market research, with platform, participant recruitment and research services.usersense.com · read 7 Oct 2026

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