Lucep
Singapore
What it is
Lucep automates inbound lead qualification, follow-ups, and routing through existing CRM workflows. Qualification campaigns can use IVR, WhatsApp, SMS, and email to validate leads, confirm intent, and arrange callbacks. Its Lead Management App assigns incoming leads according to predefined rules and priority, with dashboards for ownership, status, response times, and progress. Lucep also describes AI voice calling as a managed service covering setup, scripts, retries, integrations, compliance, and AI training. Listed CRM integrations include Microsoft Dynamics, Salesforce, Zoho, LeadSquared, Siebel, Bitrix, and NoPaperForms. Lead sources can include Facebook and Instagram Lead Ads, Google lead forms, website forms, lead aggregators, and APIs. The service is available on Android, iOS, web, and API. Lucep says it best suits organizations with high lead volumes, distributed teams, and time-sensitive buyer journeys. There is no free plan, but a 30-day trial is listed. Pricing depends on selected channels, campaign duration, and volume, with a custom quote provided after selection. Custom logic is available on request; customization or additional field mapping may incur extra costs.
For and against
For
- Qualifies leads through IVR, WhatsApp, SMS, and email
- Routes leads by predefined rules and priority
- Provides dashboards for ownership and response times
- Connects to listed CRM systems and lead sources
Against
- No free plan
- Pricing depends on channel, duration, and volume
- Customization or extra field mapping may cost more
The verdict
Lucep combines multi-channel lead qualification with routing, CRM connections, and a managed AI voice option. Consider the custom pricing basis and possible additional customization costs when assessing fit.
Who it suits
Lucep suits organizations handling high lead volumes with distributed teams or time-sensitive buyer journeys. It may be relevant when qualification and routing need to work through existing CRM workflows and multiple lead channels.
Plans and prices
Custom pricing
Pricing is based on selected channels, campaign duration, and volume; custom pricing provided after selection
Read 2 Oct 2026 · lucep.com
On the record
- AI voice
- Lucep describes AI voice calling as a fully managed service that includes setup, scripts, retries, integrations, compliance, and AI training.lucep.com · read 2 Oct 2026
- Customization limits
- The CRM integration guide says custom logic is supported on request and customization or additional field mapping may incur extra costs.lucep.com · read 2 Oct 2026
- Free trial
- A Lucep landing page invites users to start a free 30-day trial.lucep.com · read 2 Oct 2026
- Integrations
- The site lists Microsoft Dynamics, Salesforce, Zoho, LeadSquared, Siebel, Bitrix, and NoPaperForms as CRM integrations.lucep.com · read 2 Oct 2026
- Intended customers
- Lucep says it is best suited to organizations with high lead volumes, distributed teams, and time-sensitive buyer journeys.lucep.com · read 2 Oct 2026
- Lead qualification
- Its qualification campaigns can use IVR, WhatsApp, SMS, and email to validate leads, confirm intent, and schedule callbacks.lucep.com · read 2 Oct 2026
- Lead routing
- The Lead Management App routes new leads to owners using predefined rules and priority, with dashboards for status, ownership, response times, and progress.lucep.com · read 2 Oct 2026
- Lead sources
- Integration materials cover Facebook and Instagram Lead Ads, Google lead forms, website forms, lead aggregators, and API-based ingestion.lucep.com · read 2 Oct 2026
- Purpose
- Lucep automates inbound lead qualification, follow-ups, and routing, connecting leads with sales teams through existing CRM workflows.lucep.com · read 2 Oct 2026
- Security and privacy
- Lucep’s privacy policy says it uses SSL certification and industry-standard encryption technologies to protect data collected through its site.lucep.com · read 2 Oct 2026
- Support
- The privacy centre directs data access requests to [email protected] or Lucep’s support ticket site.lucep.com · read 2 Oct 2026
