Litera CAM Litigation Hold

Litera CAM Litigation Hold helps firms identify, track, notify, and preserve information subject to legal holds. Teams can use the Unified Project Directory to track held content across supported collaboration systems, designate custodians, and request notifications, surveys, and acknowledgments. It supports holds on active matters and retrospective holds involving older matters, groups of matters, time periods, or custodians. For iManage or NetDocuments content, preservation options include locking it or declaring it as a record, making it read-only, or exporting a snapshot to cloud storage or a network drive. Held content can be collected in a separate repository. Once a hold ends, firms can release the data and resume their usual disposition policies. Litigation Hold is an add-on for CAM licenses C3 and above and is available for iManage and NetDocuments. CAM is a cloud-hosted software-as-a-service platform that also supports Microsoft 365 systems and file shares. Litera describes CAM as SOC 2 Type II compliant and within the scope of its ISO 27001:2013 certification and controls. It says data is encrypted, separated by customer, and can be stored in specific geographic regions. Pricing is on request.

Litigation Hold combines matter tracking, custodian workflows, and preservation choices for supported document systems. Firms need an eligible CAM license, and pricing is available on request.

This module is for firms that need to manage legal holds across collaboration systems and track custodians, acknowledgments, and preserved content. It requires a CAM C3 or higher license and an iManage or NetDocuments environment.

Litera CAM Litigation Hold is a litigation-hold module for firms that already govern collaboration content through Litera CAM, particularly in iManage or NetDocuments. It suits legal, risk, knowledge-management, and IT teams coordinating custodians and preservation across matters. The central trade-off is integration depth: it provides a structured hold lifecycle inside CAM, but requires a C3-or-higher CAM license rather than working as a standalone purchase.

Overview

The module carries a hold from identifying potentially relevant information through matter tracking, custodian notification, acknowledgment collection, preservation, and release. CAM’s Unified Project Directory gives firms a central way to place and track content on hold across supported collaboration systems. Holds can cover active matters or reach back to older matters, groups of matters, time periods, or selected custodians.

That breadth makes it more suitable for recurring, organization-wide legal processes than for an occasional notice sent from an otherwise unrelated application. Once a matter is complete, firms can release the preserved data and return to their normal disposition policies, providing a defined end to the hold rather than leaving exceptions in place indefinitely.

Key features

Custodian workflow

Teams can designate custodians and require notifications, surveys, and acknowledgments. This connects the people responsible for information with the matter record and gives legal operations a way to manage responses as part of the hold workflow. It is a stronger fit for matters involving many custodians or repeated follow-up than for a simple one-time email instruction.

Preservation choices

For held iManage or NetDocuments content, CAM licensing documentation supports several preservation approaches: locking or declaring content as a record, making it read-only, or exporting a snapshot to cloud storage or a network drive. Those choices let a firm match preservation to its governance policy, but they are tied to the supported document systems and CAM configuration rather than offered as a universal archive for every source.

Repository and release

Held material can be preserved and collected in a separate repository. Separating preserved content from ordinary working data can help maintain a defensible hold set, while the release step lets the firm resume usual disposition practices when the obligation ends. The workflow therefore covers both the operational start and the cleanup that follows.

Governance and security

CAM applies consistent metadata, structure, and access controls across collaboration systems. Its broader integrations include Microsoft 365 services such as Teams, SharePoint Online, OneDrive, OneNote, Planner, and Lists, alongside iManage, NetDocuments, and file shares; the Litigation Hold add-on itself is available for iManage and NetDocuments. Litera describes CAM as a cloud-hosted, multi-tenant SaaS application running in AWS data centers. CAM data is encrypted, segregated between customers, and capable of storage in specified geographic regions. Litera states that CAM is SOC 2 Type II compliant and within the scope of its ISO 27001:2013 certification and controls. The web interface uses AWS Cognito for authentication and AWS CloudFront as a content delivery network.

Pricing

CAM Litigation Hold add-on

This paid add-on has custom pricing. It is available for iManage and NetDocuments and requires a CAM C3 or above license. Firms already licensing the required CAM tier are the natural audience: they can add hold workflows without adopting a separate system. Organizations seeking only legal holds must account for the prerequisite CAM license, which makes this a less direct and potentially less economical route than a standalone product. No public seat, quota, trial, or renewal terms are provided, so budget planning requires a quote.

Platforms

Litera CAM is delivered as a web-based SaaS platform. CAM’s surrounding governance capabilities connect with Microsoft 365, iManage, NetDocuments, and file shares, while Litigation Hold is specifically offered for iManage and NetDocuments. Firms whose evidence lives outside those systems should verify coverage before choosing it.

Who it's for

This is aimed at organizations managing and governing multiple collaboration systems, with likely owners in legal operations, risk, IT, innovation, and knowledge management. It is particularly appropriate for firms that already use CAM C3 or higher and need repeatable custodian notices, acknowledgments, matter tracking, and controlled preservation. It is not the obvious choice for a small team wanting an independent, system-agnostic hold tool or for buyers without iManage or NetDocuments content.

Pros and cons

• Pro: Covers identification, tracking, notices, acknowledgments, preservation, and release in one managed workflow.
• Pro: Supports active and retrospective holds across matters, time periods, groups, and custodians.
• Pro: Offers multiple preservation methods, including read-only treatment, record declaration, locking, and export snapshots.
• Pro: Provides encryption, customer segregation, regional storage options, and stated SOC 2 Type II and ISO 27001:2013 coverage.
• Con: Requires a CAM C3-or-higher license, so it is not a standalone legal-hold purchase.
• Con: Litigation Hold support is limited to iManage and NetDocuments even though CAM connects with more collaboration sources.
• Con: Custom pricing and the absence of published plan limits make costs harder to compare before a sales conversation.

Alternatives

Choose Vidhaana Legal Hold Management instead if you want Android, iOS, and web access, a free trial, and a published AI Power Plan at ₹999 a month billed ₹999 per month, with one team, no per-user fees, and unlimited document reviews.

Exterro eDiscovery is a web-based paid option when you prefer to pursue pricing through a demo request. Knovos Manage suits buyers considering self-hosted or web deployment, with standard or usage-based licensing. OnitX CLM is a paid API and web option sold through a demo conversation. OpenAxes is a paid API platform. Q1 Defensible Legal Hold is another paid choice with demo or contact-led purchasing. ELM Solutions Legal Holds provides a paid web option. Pagefreezer is worth considering when extension and web archiving are the priority, with custom quotes based on websites, storage, and features.

For broader category browsing, see Legal Hold Software, Legal Knowledge Management Software, and Legal CRM Software.

Verdict

Litera CAM Litigation Hold is a strong choice for firms already invested in CAM C3 or higher and working primarily in iManage or NetDocuments. Its main reason to choose it is a complete, governable hold lifecycle with flexible preservation and release. Look elsewhere if you need a standalone tool, broader source-system coverage, or transparent entry pricing.