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Knovos Manage
Tampa, Florida, United States
What it is
Knovos Manage standardizes intake and matter execution with configurable workflows, dashboards, permissions, reporting, task tracking, legal holds, invoicing, and ticketing. Law firms can use it to manage multiple client cases and remotely connected teams; corporations can use it for process management, integrated email, resource visibility, and timeline tracking. Users can design workflows for complex processes and store project documents in a central repository for access and retrieval. Billing supports configurable rates, rush rates, billing sets, and customized invoice templates. Legal hold tools include templates, automated custodian reminders, response tracking, dashboards, and MFA-enabled access. Conflict checking offers criteria-based searches, automated triggers, comparative evaluations, and integration with external databases. Integrated email lets teams view and control communications within process management. Active Directory synchronization supports single sign-on, and two-factor authentication can be enabled. Communications and project files are encrypted, with IP-restricted access supported. Deployment options include cloud, on-premise, and hybrid cloud. Knovos advertises 24×7 support and onboarding assistance, including data migration, user training, and product certification. Pricing is on request.
For and against
For
- Supports cloud, on-premise, and hybrid-cloud deployment.
- Legal holds include reminders and response tracking.
- Billing supports configurable rates and invoice templates.
- Encryption and IP-restricted access are supported.
Against
- Pricing is available on request.
- The listed platforms are web and self-hosted.
The verdict
Knovos Manage brings workflow, matter tracking, legal holds, billing, and process email into a configurable platform. Teams should request pricing to assess fit, and can choose among cloud, on-premise, or hybrid-cloud deployment.
Who it suits
Knovos Manage suits law firms coordinating multiple matters and remotely connected teams, as well as corporations managing processes, resources, and timelines. It may fit teams that need configurable legal holds, billing, or conflict-checking workflows.
Plans and prices
Pay-as-you-go
Usage-based pricing mentioned; no amount published
Read 1 Oct 2026 · knovos.com
Standard licensing
Cost-effective standard licensing plan
Read 1 Oct 2026 · knovos.com
On the record
- billing
- The billing module supports configurable billing rates, rush rates, billing sets and customized invoice templates.knovos.com · read 1 Oct 2026
- company history
- Knovos says it came into existence on October 18, 2002.knovos.com · read 1 Oct 2026
- conflict checking
- The platform supports criteria-based conflict searches, automated triggers, comparative evaluations and integration with external conflict-checking databases.knovos.com · read 1 Oct 2026
- corporations
- Knovos Manage is offered to corporations for process management, integrated email, resource visibility and timeline tracking.knovos.com · read 1 Oct 2026
- deployment
- Knovos offers cloud, on-premise and hybrid-cloud deployment options.knovos.com · read 1 Oct 2026
- document repository
- The file/document repository stores documents exchanged during projects for centralized access and retrieval.knovos.com · read 1 Oct 2026
- identity
- Active Directory synchronization supports single sign-on, and two-factor authentication can be enabled.knovos.com · read 1 Oct 2026
- integrated email
- Knovos Manage integrates email so teams can control and see email communications within process management.knovos.com · read 1 Oct 2026
- legal holds
- Legal hold tools provide templates, automated custodian reminders, response tracking, centralized dashboards and MFA-enabled access.knovos.com · read 1 Oct 2026
- legal teams
- The product is offered for law firms managing multiple client cases and remotely connected teams.knovos.com · read 1 Oct 2026
- purpose
- Knovos Manage standardizes intake and matter execution with configurable workflows, dashboards, permissions, reporting, task tracking, legal holds, invoicing and ticketing.knovos.com · read 1 Oct 2026
- security
- The product encrypts communications and project files using current encryption standards and supports IP-restricted access.knovos.com · read 1 Oct 2026
- support
- Knovos advertises 24×7 customer support and onboarding assistance including data migration, user training and product certification.knovos.com · read 1 Oct 2026
- workflow customization
- Users can design custom workflows to simplify complex processes.knovos.com · read 1 Oct 2026
The review
Knovos Manage is legal-operations software for law firms and corporate teams coordinating matters and internal processes. It is best suited to organizations that need configurable workflows alongside legal holds, billing, email and matter tracking. Its breadth is a strength for teams consolidating work, but custom pricing makes a careful fit assessment important.
Overview
Manage connects intake with matter execution through workflows, dashboards, permissions, reporting and task tracking. Law firms managing multiple client cases and remote teams can use it to organize matter work, while corporations can apply it to process management, resource visibility, timelines and email communications. The wider scope is useful when these activities need to work together; teams looking only for a dedicated legal-hold tool may find the platform broader than they need.
Key features
Workflows, matters and documents
Teams can design workflows for complex processes, with matter tracking and task management supporting follow-through. The document repository centralizes files exchanged during projects for access and retrieval. This pairing makes sense when matter work and project documents need a shared home, though teams should consider how much workflow configuration their processes require.
Billing and conflict checking
Configurable billing rates, rush rates, billing sets and invoice templates let firms adapt invoices to different arrangements. Conflict checking adds criteria-based searches, automated triggers and comparative evaluations, with integration to external conflict-checking databases. These tools are relevant to firms handling varied matters, but corporations focused on process management may place less weight on the legal-specific capabilities.
Legal holds and communications
Legal-hold tools include templates, custodian acknowledgments, automated reminders, response tracking and centralized dashboards. Audit trails and MFA-enabled access support accountability and controlled access. Integrated email keeps process-related communications visible within the platform, which can help teams follow work without separating messages from the process they concern.
Identity and security
Active Directory synchronization supports single sign-on, and two-factor authentication can be enabled. Knovos says project files and communications are encrypted using current encryption standards and offers IP-restricted access. These controls give organizations options for managing access, though the specific configuration should be assessed against their security requirements.
Pricing
Knovos Manage is paid software with custom pricing. Standard licensing is described as cost-effective, while Pay-as-you-go uses usage-based pricing; neither plan has a published amount or stated seat quota, usage cap, trial length or renewal term. The Standard licensing option may suit teams seeking a conventional license, while Pay-as-you-go may better match variable usage, but buyers will need a quote to compare their actual costs.
Platforms
Manage is offered as web software and can be deployed self-hosted, in the cloud, on-premise or in a hybrid-cloud environment. That range gives organizations a choice between hosted access and deployment aligned to their infrastructure preferences.
Who it's for
Manage is a strong candidate for law firms coordinating multiple client matters, especially when billing, conflict checks and legal holds belong in the same operating environment. Corporate teams may find it useful for configurable processes that span email, resources and timelines. Organizations seeking only basic hold administration, or a narrowly focused tool, should compare the broader scope against their needs.
Pros and cons
- Pros: Configurable workflows, matter tracking, documents, billing and legal holds bring related operational work together.
- Pros: Hold templates, reminders, acknowledgment tracking, dashboards and audit trails support organized follow-up.
- Pros: Cloud, on-premise, hybrid-cloud and self-hosted options provide deployment flexibility.
- Cons: Custom pricing and unpublished plan limits make cost comparison difficult before obtaining a quote.
- Cons: Its broad legal-operations scope may be more than teams need when their priority is only legal holds.
Alternatives
For a dedicated legal-hold shortlist, browse Legal Hold Software.
- Vidhaana Legal Hold Management is a paid alternative with an AI Power Plan at ₹999 a month, billed ₹999 per month, offering full access for one team, no per-user fees and unlimited document reviews. Choose it when that published team-based plan and its Android, iOS and web support fit better; it has no free plan but does offer a free trial.
- Exterro eDiscovery is a paid web option with pricing available through a demo request; consider it if you want to assess that alternative through a demo.
- OnitX CLM is a paid web and API option with pricing handled through a demo; consider it if that platform is a better match for your needs.
- OpenAxes is a paid alternative with API support.
- Q1 Defensible Legal Hold is a paid option with no public price or plan limits stated; a demo or contact is offered.
- Relativity Legal Hold is a paid web and API product licensed separately from the data volume commitment, with pricing on request; consider it if that separate licensing structure suits your evaluation.
- Sightline by Consilio is a paid web alternative with pricing on request and a demo offered.
- Hanzo is a paid self-hosted and web option; its enterprise pricing is discussed through a demo.
Verdict
Law firms and corporate teams that need configurable matter workflows alongside legal holds, billing or process management should consider Knovos Manage. Its strongest reason to choose it is the combination of operational breadth and deployment choice; its main drawback is custom pricing, compounded for hold-only buyers by a scope they may not need. Request pricing if that combination fits your work, and look elsewhere if a focused hold product is the priority.