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Liftkeeper
Sandpoint, Idaho, USA
What it is
Liftkeeper is browser-based business software for elevator companies, connecting office and field operations. The company says it serves only the elevator industry. Teams can manage contacts, attach documents or photos, and arrange lists. Sales tools track leads, send reminders, create custom proposals, and turn proposals into jobs. Maintenance and dispatch features handle trouble calls, mapped routes, request prioritization, and mobile access for mechanics to schedules, tickets, and elevator information. Inventory tools track spare parts, equipment, and consumables, centralize supplier details, and issue purchase orders from the office or field. Accounting includes custom reports, automated maintenance-contract billing, and APIs for transferring data; examples of integrations include QuickBooks, Intacct, and Microsoft Dynamics. Access works through a browser on a computer, phone, or tablet, without installation. Subscriptions include unlimited customer portal users, about 20 hours of onboarding, ongoing training, an experienced account manager, and searchable help resources. Pricing is available on request.
For and against
For
- Built specifically for the elevator industry
- Browser access requires no installation
- Mobile mechanic access to schedules and tickets
- Unlimited customer portal users included
- Supports accounting interfaces and custom reports
Against
- Pricing is available only on request
- Serves the elevator industry exclusively
- Requires an internet browser connection
The verdict
Liftkeeper combines elevator-specific operations, dispatch, inventory, and accounting in a browser system. Its industry focus and request-based pricing make fit assessment important.
Who it suits
It is designed for elevator businesses managing sales, service, dispatch, inventory, and accounting across office and field teams. Organizations range from one building to portfolios with multiple offices.
On the record
- Access
- Liftkeeper is accessed through an internet browser on a computer, phone, or tablet, with no download or software installation required.liftkeeper.com · read 4 Oct 2026
- Accounting
- Liftkeeper supports custom reports, maintenance contract billing, and data transfers to accounting software through customizable APIs.liftkeeper.com · read 9 Oct 2026
- Accounting integrations
- The FAQ names QuickBooks, Intacct, and Microsoft Dynamics as examples and says the team can build interfaces with most software.liftkeeper.com · read 9 Oct 2026
- Answering services
- Liftkeeper offers a special user account and training for answering services.liftkeeper.com · read 9 Oct 2026
- Browser access
- No installation is required; Liftkeeper is accessed in an internet browser on a computer, phone, or tablet.liftkeeper.com · read 9 Oct 2026
- Company
- Liftkeeper is headquartered in Sandpoint, Idaho, and is a product of Advanced Business Technologies, which says it began in 1990.liftkeeper.com · read 4 Oct 2026
- Company history and headquarters
- Liftkeeper says it is headquartered in Sandpoint, Idaho, and that its parent company, Advanced Business Technologies, has operated since 1990.liftkeeper.com · read 9 Oct 2026
- Customer portal
- The company says unlimited customer portal users are included free with a Liftkeeper subscription.liftkeeper.com · read 9 Oct 2026
- Customization and scale
- The company says it provides custom reports and features and supports organizations ranging from one building to portfolios with multiple offices.liftkeeper.com · read 4 Oct 2026
- Help resources
- Subscribers can access a searchable Help page with manuals, FAQs, and how-to tutorials.liftkeeper.com · read 9 Oct 2026
- Industry focus
- The company says its application was designed around elevator industry requirements and that it serves only that industry.liftkeeper.com · read 9 Oct 2026
- Inventory
- Inventory features track spare parts, equipment, and consumables, centralize supplier information, and support purchase orders from the office or field.liftkeeper.com · read 9 Oct 2026
- Maintenance and dispatch
- Users can manage trouble calls and routes on a map, prioritize service requests, and give mechanics mobile access to schedules, tickets, and elevator information.liftkeeper.com · read 9 Oct 2026
- Product
- Liftkeeper is elevator business software designed to connect office and field operations.liftkeeper.com · read 4 Oct 2026
- Purpose
- Liftkeeper is elevator business software designed to connect office and field operations.liftkeeper.com · read 9 Oct 2026
- Record keeping
- Users can manage contact data, attach documents or photos to screens, and organize lists to their preferences.liftkeeper.com · read 9 Oct 2026
- Sales
- Sales features include lead tracking, reminders, custom proposals, job conversion, and mechanic recommendations for change orders and repair sales.liftkeeper.com · read 9 Oct 2026
- Support
- Subscribers receive an account manager with elevator industry experience, and the support team averages five years of elevator contractor experience.liftkeeper.com · read 9 Oct 2026
