InsightRecorder

Plans and prices

Every plan, in full

On the record

AI features

AI summaries and incident detection can use the customer’s own OpenAI-compatible or Anthropic model, including Ollama or vLLM in a VPC.insightrecorder.com · read 9 Oct 2026

Audit and residency

The site describes an append-only SHA-256 hash-chained audit trail with external anchoring and per-tenant US, EU, or AP data residency.insightrecorder.com · read 9 Oct 2026

Browser capture

Its embeddable script captures user steps, console output, and network timing, while stating that input values are never read.insightrecorder.com · read 9 Oct 2026

Browser extension

A browser extension can capture tab and screen recordings on pages where the application SDK cannot be installed; the page says screen recordings cannot be covered by redaction.insightrecorder.com · read 9 Oct 2026

Capture limit

Client capture uses a configurable rolling in-memory buffer that is flushed when a bug is reported, rather than always-on recording.insightrecorder.com · read 9 Oct 2026

Compliance status

SOC 2 evidence export is listed, while the company says its SOC 2 Type II certification, BAA, and SAML/SCIM are not yet available and are on the roadmap.insightrecorder.com · read 9 Oct 2026

Deployment

InsightRecorder offers managed cloud and self-hosted deployment in a customer VPC or on-premises, using a single binary and PostgreSQL.insightrecorder.com · read 9 Oct 2026

Integrations

The site lists Jira, Linear, GitHub, Notion, Asana, ClickUp, and Trello for two-way ticket sync, plus Slack triage and PagerDuty, Opsgenie, and Microsoft Teams incident delivery.insightrecorder.com · read 9 Oct 2026

Intended teams

The site identifies QA, support, product/platform, engineering, and security/compliance teams as intended users.insightrecorder.com · read 9 Oct 2026

Log ingestion

It accepts OTLP, JSON/NDJSON, syslog, CEF, LEEF, and GELF, and correlates records by trace ID.insightrecorder.com · read 9 Oct 2026

PII protection

The browser agent masks sensitive values before transmission and the server redacts again before storage using configurable, versioned tenant policies.insightrecorder.com · read 9 Oct 2026

Purpose

InsightRecorder reconstructs production incidents from user sessions, logs, metrics, and traces in a single evidence timeline.insightrecorder.com · read 9 Oct 2026

SDK availability

The site lists server SDKs for Go, TypeScript, Python, Ruby, PHP, Java, C#, and Elixir, and says they are open source under MIT.insightrecorder.com · read 9 Oct 2026

Security controls

The site says PostgreSQL row-level security enforces tenant isolation and granular permissions gate access to sensitive captures and logs.insightrecorder.com · read 9 Oct 2026

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