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Injury Management System
Australia
What it is
Injury Management System helps organisations manage workplace injuries, claims, and return-to-work processes. Teams can maintain a claims registry and manage cases from start to finish, keeping medical certificates, return-to-work plans, case notes, employee communications, claim history, and liability decisions together. Workflows, forms, notification rules, and processes can be configured. Automatic reminders and follow-ups prompt assigned actions, with escalation when incidents have not been investigated or actioned. Risk classifications, a risk matrix, and a risk registry can form part of the injury process, alongside tracking medical certificates and appointments. The system is described as integrated with induction, incident reporting, and compliance management. Android and iOS apps can manage claims and capture incidents, near misses, and hazards; web access is also listed. A free lite version of the Incident Report app includes forms for injuries, property damage, investigations, near misses, and actions. The plan note lists a free plan and paid service from $150/mo; the Standard plan is $150 a month as a flat fee with unlimited users.
For and against
For
- Claims can be managed from start to finish
- Configurable workflows, forms, and notifications
- Automatic reminders can escalate unaddressed incidents
- Android, iOS, and web access
Against
- Standard plan costs $150 a month
- Premium plan pricing is by quotation
- Some support and cancellation contacts vary by country
The verdict
Injury Management System covers injury case records, return-to-work activity, and follow-up workflows. Organisations should compare the free option and listed Standard plan with their operational needs.
Who it suits
This system suits organisations managing workplace injuries across sites, departments, or portfolios. It may also fit teams seeking injury workflows alongside incident and compliance management.
Plans and prices
STANDARD — Asia/US/UK/EU
Unlimited users
Read 10 Oct 2026 · incidentreport.com.au
PREMIUM
Customisation and development; integration options; multiple sites / portfolio management
Read 10 Oct 2026 · incidentreport.com.au
On the record
- Case information
- The system can store medical certificates, return-to-work plans, case notes, employee communications, claim history and liability decisions.incidentreport.com.au · read 10 Oct 2026
- Data location
- The maker says its data is hosted locally in Australia.incidentreport.com.au · read 10 Oct 2026
- Follow-up
- Automatic follow-ups and reminders can prompt assigned actions and escalate when incidents have not been investigated or actioned.incidentreport.com.au · read 10 Oct 2026
- Free app
- The maker describes a free lite version of its Incident Report app with forms for injuries, property damage, investigations, near misses and actions.incidentreport.com.au · read 10 Oct 2026
- Free usage
- The maker says incident reporting is free for users and that it charges no per-user or per-administrator fees.incidentreport.com.au · read 10 Oct 2026
- Injury records
- Users can keep an injury claims registry and manage claims from start to finish.incidentreport.com.au · read 10 Oct 2026
- Integrations
- The injury system is described as integrated with induction, incident reporting and compliance management.incidentreport.com.au · read 10 Oct 2026
- Intended users
- The maker presents the platform for organisations managing workplace injuries across sites, departments and portfolios.incidentreport.com.au · read 10 Oct 2026
- Medical management
- The system supports tracking medical certificates and appointments as part of injury management.incidentreport.com.au · read 10 Oct 2026
- Mobile reporting
- The maker says its mobile apps can be used to manage injury claims and capture incidents, near misses and hazards.incidentreport.com.au · read 10 Oct 2026
- Purpose
- The system manages workplace injuries, claims and return-to-work processes.incidentreport.com.au · read 10 Oct 2026
- Risk management
- The injury process can include risk classifications, a risk matrix and a risk registry.incidentreport.com.au · read 10 Oct 2026
- Security certification
- The maker's incident reporting demonstration page states that the platform is ISO 27001:2022 certified.incidentreport.com.au · read 10 Oct 2026
- Support and ownership
- Work Metrics describes itself as Australian owned and operated, based in Perth, Western Australia.incidentreport.com.au · read 10 Oct 2026
- Workflow
- Users can configure injury workflows, forms, notification rules and processes.incidentreport.com.au · read 10 Oct 2026
