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On the recordRead 4 Oct 202614 facts
inbound
Plans and prices
Default
$9a month
5,000 emails/mo · Basic support
Read 4 Oct 2026 · inbound.new
Pro
$15a month
50,000 emails/mo · 50 domains
Read 4 Oct 2026 · inbound.new
Growth
$39a month
100,000 emails/mo · 300 domains
Read 4 Oct 2026 · inbound.new
Scale
$79a month
200,000 emails/mo · unlimited domains
Read 4 Oct 2026 · inbound.new
On the record
- Attachment limits
- When a payload exceeds 1 MB, attachment bodies in raw MIME are replaced with a placeholder; if it remains too large, parsed headers are emptied.inbound.new · read 4 Oct 2026
- Data protection
- The privacy policy says data is encrypted in transit and at rest, with access controls, authentication, security monitoring, and AWS infrastructure.inbound.new · read 4 Oct 2026
- Email parsing
- Inbound parses received email into JSON containing addresses, headers, text and HTML bodies, raw MIME, thread information, and attachment metadata with download links.inbound.new · read 4 Oct 2026
- Integrations
- The features page names dub.co for open and click tracking and lists configurable endpoints, routing, and a TypeScript SDK.inbound.new · read 4 Oct 2026
- Intended users
- Inbound describes itself as an email platform for developers building transactional email, inbound webhook processing, and AI-assisted workflows.inbound.new · read 4 Oct 2026
- Parsing limits
- Inbound parses message structure but does not remove quoted reply history or extract business fields from attachments using OCR or AI.inbound.new · read 4 Oct 2026
- Retention
- Email data is typically retained for 30 days unless the user configures different retention settings, and users may request deletion.inbound.new · read 4 Oct 2026
- Routing
- Users can route specific addresses to separate endpoints or enable catch-all routing for other addresses on the domain.inbound.new · read 4 Oct 2026
- SDK and API
- Inbound provides a TypeScript SDK and REST API for programmatic email workflows.inbound.new · read 4 Oct 2026
- Security controls
- The features page lists API keys, HMAC signatures, and rate limits as integration protections.inbound.new · read 4 Oct 2026
- Spam handling
- Inbound runs incoming email through spam detection, and mailbox settings let users reject, flag, or accept spam.inbound.new · read 4 Oct 2026
- Support
- The Default plan includes basic support, and the terms say support availability and response times vary by plan.inbound.new · read 4 Oct 2026
- Threading
- Inbound includes thread identifiers and sets In-Reply-To and References when replying so responses stay in the existing email thread.inbound.new · read 4 Oct 2026
- Webhook delivery
- Inbound delivers parsed email to webhook endpoints after receipt and parsing, and failed deliveries can be retried from the dashboard or API.inbound.new · read 4 Oct 2026
