Icey

Icey is snow removal and ice management software for handling quotes, dispatch, crew records, and invoices. Its storm board supports assigning routes and dispatching crews, with route optimization for planning work. Field Mode gives crews GPS tracking, job timers, photos, navigation, and offline use. Icey also displays live conditions and snowfall forecasts; users can add a weather note to a storm event. Clients can open a live link without logging in to check service status, storm queue position, and completed-work photos. Salt and de-icing records can capture materials, application rates, timestamps, GPS locations, and photos by site and visit. Icey is available on Android, iOS, and the web. The Free plan is billed Free forever and includes up to 15 active sites and five operator seats. Pro is listed at $79 a month, and Season Pass at $790 a year. Invoice exports are CSV files that QuickBooks can import, but Icey has no direct QuickBooks sync.

Icey combines dispatch, field operations, client updates, and site-level salt records for snow management work. Consider its lack of built-in card payments and direct QuickBooks sync when evaluating its billing workflow.

Icey suits snow and ice management crews that need dispatch, route planning, field records, and invoicing in one system. Its free plan is sized for up to five operators; larger or multi-branch operations can contact Icey.

Overview

Icey is software for snow removal and ice management contractors coordinating estimates, dispatch, field work and billing. It is a strong fit for operators who need crews to document site visits and keep clients informed during a storm. Its operational tools are broad, though collecting payment and syncing accounting records require work outside the app.

Key features

The storm board combines dispatch with route assignment, while route optimization helps organize jobs across a crew’s workload. In the field, GPS tracking, job timers, photos, navigation and offline use give operators ways to record work even without a connection. Live conditions and snowfall forecasts, plus weather notes attached to storm events, add context to those records.

Clients can open a live link without logging in to check service status, their place in the storm queue and photos of completed work. This gives customers useful visibility without asking them to manage another account. Salt and de-icing logs capture material, application rate, timestamp, GPS location and photos by site and visit, making Icey a particularly good match for contractors who need detailed records of treatment work.

Icey creates invoices, but card payments are not built in; staff must mark invoices paid manually. QuickBooks handoff is also limited to CSV export in an importable format, with no direct sync. Those gaps add administrative work for businesses that depend on automatic collection or a live accounting connection.

Pricing

The Free plan costs nothing, forever. It includes up to 15 active sites and five operator seats, plus unlimited admin and office users and clients. That makes it a useful starting point for a small crew, but the site and operator caps can constrain growth.

Pro costs $79 a month, billed monthly, and raises the limits to 500 active sites and 25 operator seats. It also adds priority support and a 60-day money-back guarantee. Extra seats are prorated monthly. This is the more practical tier for an expanding operation that needs more room and faster support.

Season Pass costs $790 a year, paid once in the fall. It includes everything in Pro, locks the price for the full season and offers invoiced billing. Extra seats added mid-season are prorated. The annual payment suits contractors who prefer a season-wide price and invoice billing; the monthly Pro plan offers a more frequent payment schedule.

There is no free trial. Larger or multi-branch operations are invited to contact Icey about their needs.

Platforms

Icey is available on Android, iOS and the web, giving office users and field crews access across mobile and browser-based workflows.

Who it's for

Icey is best suited to snow and ice contractors coordinating multiple operators, routes and customer sites, especially teams that value GPS-tagged field records, offline job capture and client status updates. Its free tier accommodates crews of up to five operators. Businesses that need built-in card collection or direct QuickBooks sync should look elsewhere or plan for a manual billing workflow.

Pros and cons

• Detailed site and visit records: Salt logs can preserve application details, timestamps, GPS locations and photos, useful for documenting de-icing work.
• Field work can continue offline: Crews can use Field Mode for timers, navigation and photo capture when connectivity is unavailable.
• Clients can check progress without an account: The live link shows service status, storm queue position and completed-work photos.
• No built-in card payments: Staff have to mark invoices paid manually, adding work to payment tracking.
• QuickBooks requires a file handoff: CSV export supports importing invoices, but records do not sync directly.
• Plan caps matter as crews grow: Free allows five operator seats and 15 active sites; Pro allows 25 seats and 500 sites.

Alternatives

Browse Snow Removal Software for more options. CrewNest is worth considering for a smaller team that can work within its free plan’s one-user limit, three estimates per month, 10 satellite measurements and 50 SMS messages per month. Lawn Snow App may suit a business prioritizing a no-monthly-fee model, though its Starter plan includes a $2.90 internal cost per paid service stop.

Plowdesk is another free option, with unlimited users and customers, up to three storm routes, manual customer notifications and Venmo payment tracking in its Operator plan. RouteStacker may fit operators who want unlimited customers, jobs and team members and are comfortable with its 5% platform fee on processed payments, plus standard card and ACH fees.

Snow Removal CRM by ServeHub is a Canadian-dollar option whose free plan includes estimates, contracts, jobs, invoices, one-tap card payments, an unlimited team and one AI website build. Wintertrace suits readers considering a free, open-source project maintained by one person. Pinstripe Fleet and SnowPlow Ops are also alternatives to compare.

Verdict

Choose Icey if your snow or ice operation needs coordinated dispatch, offline field capture, customer status links and detailed site-level salt records in one system. Its strongest advantage is the depth of its operational documentation. Look elsewhere if built-in card payments or direct QuickBooks sync are central to your billing workflow.