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On the recordRead 29 Sep 202614 facts
HeyPulse
Plans and prices
Flat Rate
$2.50a month
No long-term commitments · Unlimited pulse check-ins over SMS and email · Priority phone & email support (4hr SLA)
Read 29 Sep 2026 · tryheypulse.com
On the record
- Channels
- SMS and email check-ins are available, with email fallback when a roster member has no mobile number or has opted out of texts.tryheypulse.com · read 29 Sep 2026
- Company
- HeyPulse is a product of Berry Street Research Group LLC.tryheypulse.com · read 29 Sep 2026
- Data handling
- The privacy policy says HeyPulse does not sell, rent, or trade personal information and shares data with service providers that help operate the product.tryheypulse.com · read 29 Sep 2026
- Integrations
- The homepage lists ADP Workforce Now, Gusto, BambooHR, Workday, Rippling, and Paychex as roster sources.tryheypulse.com · read 29 Sep 2026
- Outreach limits
- The system defaults to checking in twice per week, lets managers configure frequency, and lets workers opt out by replying STOP.tryheypulse.com · read 29 Sep 2026
- Purpose
- HeyPulse sends automated SMS check-ins to hourly workers so employers can spot employee friction and turnover risk.tryheypulse.com · read 29 Sep 2026
- Roster imports
- Direct roster sync is available for 7shifts, Square Team, BambooHR, and Gusto; other systems can use CSV import, and employees can be added manually.tryheypulse.com · read 29 Sep 2026
- Security
- The privacy policy says roster data is encrypted at rest using Firestore AES-256 standards and client-to-server traffic uses HTTPS.tryheypulse.com · read 29 Sep 2026
- Setup
- The homepage says setup takes under five minutes and requires no employee training.tryheypulse.com · read 29 Sep 2026
- SMS consent
- Employers must certify that employees consented before their phone numbers are enrolled for recurring automated check-in messages.tryheypulse.com · read 29 Sep 2026
- SOC 2
- The security page does not claim active SOC 2 certification and says certification status should be confirmed during procurement.tryheypulse.com · read 29 Sep 2026
- Support
- The paid plan includes priority phone and email support with a four-hour SLA.tryheypulse.com · read 29 Sep 2026
- Survey features
- The product supports recurring pulse surveys, sentiment trends, comment tags, manager escalation, and low-score notifications.tryheypulse.com · read 29 Sep 2026
- Target users
- HeyPulse is designed for frontline and hourly teams, including logistics, retail, healthcare, and hospitality workers.tryheypulse.com · read 29 Sep 2026
