HelpSite

Plans and prices

Every plan, in full

On the record

AI generator

The AI KB Generator uses websites, PDFs, documents, Google Drive, pasted text, or a brief to propose categories and article drafts for review.helpsite.com · read 9 Oct 2026

AI review

Generated articles remain drafts and are not published until a user approves them.helpsite.com · read 9 Oct 2026

Analytics

Analytics reports visitor searches, unanswered searches, article performance, and content that may be stale.helpsite.com · read 9 Oct 2026

API

HelpSite provides REST API access, and its support documentation says the available endpoints are limited and may expand over time.help.helpsite.com · read 9 Oct 2026

Audience

HelpSite describes its product as intended for support, operations, and founder-led teams.helpsite.com · read 9 Oct 2026

Chatbot

The AI chatbot answers customer questions using HelpSite articles, links to sources, and keeps reviewable chat history.helpsite.com · read 9 Oct 2026

Integrations

The generator accepts Google Drive and HelpSite offers an MCP server for MCP-compatible AI clients such as Claude Desktop and Claude Code.helpsite.com · read 9 Oct 2026

Plan limits

The current pricing page lists monthly AI KB Generator limits of 50 articles on Starter, 250 on Pro, and 1,000 on Max.helpsite.com · read 9 Oct 2026

Pricing model

HelpSite says pricing is flat per plan rather than per seat, and the trial does not require a credit card.helpsite.com · read 9 Oct 2026

Private access

Private knowledge bases can use JWT authentication, which the documentation describes as a single sign-on option requiring some coding.help.helpsite.com · read 9 Oct 2026

Product

HelpSite provides a searchable knowledge base for public help centers and private internal documentation.helpsite.com · read 9 Oct 2026

Security

HelpSite says it offers two-factor authentication, TLS 1.2 or higher, daily database backups, and access controls for private sites.help.helpsite.com · read 9 Oct 2026

SSO support

Yeshelpsite.com · read 19 Sep 2026

Support scope

HelpSite says it is not a ticketing system; contact form submissions are sent by email to the address selected by the customer.help.helpsite.com · read 9 Oct 2026

Version history

Yeshelpsite.com · read 19 Sep 2026

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