HaulHQ

HaulHQ is software for junk removal and dumpster rental operators, covering leads, jobs, scheduling, payments, and reviews. It works on Android, iOS, and the web. A zip-first lead form can send instant text and email replies, while an AI chatbot qualifies leads, gives price ranges, and books jobs. Operations tools include drag-and-drop dispatch, a driver app, opt-in live crew location, and a calendar with arrival windows. HaulHQ supports Stripe card payments, payment links, invoices, and on-site card, cash, and check collection. Customer follow-up features include two-way texting, automated follow-ups and Google review requests, plus a customer portal accessed by magic link. A margin calculator estimates quote profit using disposal fees, labor, and fuel; revenue reporting is also available. The base plan has no monthly subscription, but charges $1.50 per completed job and 1.5% on card payments, on top of Stripe’s rate. The first five jobs are free, and HaulHQ fees are capped at $149/mo per service type. A separately billed website add-on is $20/mo.

HaulHQ brings lead handling, job operations, payment collection, and follow-up into one service for hauling operators. The base plan has no monthly subscription, but completed jobs and card payments incur fees.

HaulHQ is aimed at junk removal and dumpster rental operators who need to manage leads, dispatch, payments, and customer follow-up. It may suit businesses that use mobile apps or a browser to coordinate work.

HaulHQ is an all-in-one operating system for junk removal and dumpster rental companies, linking lead capture with dispatch, payments, and customer follow-up. It suits operators moving beyond a one-person workflow who need web and mobile access across sales and crews. The free base plan lowers the barrier to entry, but per-job, card-processing, and usage charges make the economics worth modeling before volume increases.

Overview

HaulHQ covers the path from a prospective customer’s first inquiry through quoting, scheduling, collection, and review requests. Its zip-first form can send an immediate text and email response, and an AI chatbot can qualify a lead, provide price ranges, and book a job. That gives operators a way to turn after-hours inquiries into scheduled work without manually answering every initial question.

The same account handles quote management, online booking, dispatch, crew scheduling, route planning, disposal records, and payment processing. A margin calculator estimates quote profitability using disposal fees, labor, and fuel, while revenue reporting provides a broader view of performance. The scope is strongest for businesses that want sales and field operations in one system rather than separate tools.

Key features

Lead intake and website tools

The zip-first form and chatbot are practical for service businesses whose prices and availability depend on location and job details. Automated qualification and price ranges can reduce back-and-forth, though operators who want every quote personally reviewed may prefer less automation. HaulHQ Bridge, its WordPress plugin, adds booking, chatbot, forms, product, service, and review widgets, with integrations for Gravity Forms, WPForms, and Contact Form 7. The $20-per-month website add-on adds location pages, service and customer-story pages, two blog posts per month, and built-in booking and reviews.

Dispatch and field operations

Drag-and-drop dispatch, crew scheduling, route planning, and a calendar with arrival windows address the coordination problems of multi-job hauling days. A driver app brings the workflow to crews, and opt-in live crew location can help an office track progress without requiring constant calls. These tools are more compelling for operators with several crews or trucks; a solo hauler may not need the full operational layer.

Payments and follow-up

Stripe card payments, payment links, invoices, and on-site card, cash, and check collection cover common collection scenarios. Two-way texting, automated follow-ups, automated Google review requests, and a magic-link customer portal extend the relationship after booking. The free allowance is 100 text messages and 50 automated review requests per month; additional use is metered, so communication-heavy businesses should budget beyond the base plan.

Profit visibility

The margin calculator puts disposal, labor, and fuel into quote decisions instead of treating revenue as the whole picture. Revenue reporting and disposal records add useful operational context for owners who need to see whether jobs are actually profitable.

Pricing

The HaulHQ plan has a $0 monthly base charge, no per-user fees, and charges $1.50 per completed job plus 1.5% on card payments, in addition to Stripe’s rate. The first five jobs are free, and HaulHQ fees are capped at $149 per month per service type. The plan includes 100 texts, 50 review requests, and 5 GB of photo storage monthly at no charge; extra messages and requests are charged separately. This is a sensible starting point for a new or seasonal operator, but a high-volume business should compare transaction costs with a subscription product before committing.

The full website add-on costs $20 per month, billed separately outside the $149 cap. It is aimed at businesses that need location and service content plus integrated booking and reviews, rather than operators content with external website tools. HaulHQ also offers a free trial, so prospective users can assess whether the workflow fits before paying usage fees.

Platforms

HaulHQ provides Android and iOS apps and works in a browser on any device. The apps are free in the respective app stores. That combination supports office staff on the web and drivers or owners in the field on phones.

Who it's for

HaulHQ is best for junk removal and dumpster rental operators that want one system for inquiries, quotes, crews, collections, and follow-up. It is particularly suitable for growing teams that need dispatch visibility, arrival windows, driver access, and profitability estimates. Solo operators with low inquiry volume may find the breadth unnecessary, while businesses with heavy texting or many completed jobs should calculate metered and transaction charges carefully.

Pros and cons

Pros

• Broad hauling workflow: Lead capture, booking, dispatch, payments, disposal records, and reviews sit in one service.
• Useful automation: The chatbot, instant replies, follow-ups, and review requests can reduce manual customer handling.
• Flexible access: Android, iOS, and browser support cover office and field use.
• Low entry cost: The base plan has no monthly subscription, includes five free jobs, and has a stated per-service-type fee cap.

Cons

• Usage-based economics: Completed-job fees, card charges on top of Stripe’s rate, and metered messaging can grow with volume.
• Free allowances are finite: 100 texts, 50 review requests, and 5 GB of photo storage may be restrictive for busy teams.
• Website expansion costs extra: The full website features require a separate $20 monthly add-on.

Alternatives

Choose BrainO if you need project management with a free tier limited to three active projects and two team members, or a $149-per-month Starter plan.

Dumpster Controls is a better fit when unlimited orders, trucks, drivers, and customers on its free plan matter more than HaulHQ’s lead automation; optional card processing is 2.99% plus $3.99 per transaction.

Pick FieldVibe for a solo workflow with unlimited jobs and clients, manual reminders, a single device, website, and price book on its free Solo plan.

JunkIt suits operators comfortable with a free plan capped at one seat, five estimates, and five jobs per month, with no AI.

Choose Sendatradie if a free plan offering 30 jobs per month, online booking, mobile access, scheduling, and 24/7 email and chat support matches your needs.

The AC People is an alternative paid platform for broader field-service work, starting at $49 per month.

Pick APX Haul when you prefer a paid hauling plan, starting at $89 per month for one truck and up to two users.

Autopilot is a paid option starting at $49 per month with scheduling, jobs and dispatch, estimates, invoicing, and Tap to Pay.

For a wider category view, see Junk Removal Software.

Verdict

HaulHQ is a strong choice for a growing junk removal or dumpster rental business that wants lead automation and field operations tied to the same customer record. Its main reason to choose it is the breadth available without a monthly base subscription; its main reason to look elsewhere is the cumulative cost of per-job, card, and metered communication fees as activity rises.