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Hapana
Sydney, Australia
What it is
Hapana is gym and health-club management software for operations at one location or across multiple clubs. Its tools cover class scheduling, online booking, automated billing, membership and staff management, marketing automation, reporting, point of sale, and digital waivers. Members can use a branded app to scan into a gym, with contactless QR-code check-in described for 24/7 access. Centralized controls support multi-site and franchise businesses. Plans are billed per location: Basic focuses on one site with 15 operational reports, Premium adds multi-location support, 40-plus reports, and read-only API access, while Pro includes 50-plus reports, full read-and-write API access, central campaign management, and dedicated infrastructure with data isolation. Pricing is available on request. Hapana has no free plan but offers a free trial, and customers on any tier can try Hapana AI free for three months after account activation.
For and against
For
- Combines scheduling, booking, and automated billing
- Supports multi-location and franchise operations
- Includes branded member app and QR check-in
- Offers digital waivers and point of sale
- Provides API access on Premium and Pro
Against
- No free plan is offered
- Subscription pricing requires a request
- Website transmissions may not always be encrypted
- Personal information may be handled overseas
The verdict
Hapana brings core club operations, member access, and multi-site administration into one platform. Buyers should request pricing and review data-handling details before choosing a plan.
Who it suits
It suits personal trainers, studios, gyms, and health clubs managing bookings, billing, members, or multiple locations. Businesses needing mobile member access and integrations may also find its platform relevant.
Plans and prices
Basic
Single-site focus · 15 operational reports · Zapier, Zoom, and ClassPass integrations
Read 8 Oct 2026 · hapana.com
Premium
Multi-location support · 40+ reports · Read-only API access
Read 8 Oct 2026 · hapana.com
Pro
50+ reports · Full read/write API access · Central campaign management · Dedicated infrastructure and data isolation
Read 8 Oct 2026 · hapana.com
On the record
- AI trial
- Hapana says customers on any tier can try Hapana AI free for the first three months after activating an account.hapana.com · read 8 Oct 2026
- API access
- Pricing lists read-only API access on Premium and full read-and-write API access on Pro.hapana.com · read 8 Oct 2026
- Core features
- The platform includes scheduling, billing, staff management, membership management, marketing automation, reporting, and point of sale features.hapana.com · read 8 Oct 2026
- Data locations
- Hapana says personal information may be handled or stored by overseas recipients, including in Australia, the United States, and India.hapana.com · read 8 Oct 2026
- Integrations
- The integrations directory lists tools including ClassPass, Stripe, Zapier, Zoom, Brivo, and Google Tag Manager.hapana.com · read 8 Oct 2026
- Intended customers
- Hapana says it serves fitness businesses ranging from personal trainers and studios to gyms and health clubs, and describes its gym software as suited to one club or many.hapana.com · read 8 Oct 2026
- Member access
- Members can use a branded app to scan into the gym, and the gym page describes contactless QR-code check-in for 24/7 access.hapana.com · read 8 Oct 2026
- Multi-location
- Hapana supports multi-site and franchise operations, with centralized management features described for growing businesses.hapana.com · read 8 Oct 2026
- Security and privacy
- Hapana’s privacy policy says it takes reasonable steps to protect personal information and uses physical security, firewalls, user identifiers, and passwords; it also says website transmissions may not necessarily be encrypted.hapana.com · read 8 Oct 2026
- Support
- Hapana lists product support at [email protected] and describes migration assistance from its engineers.hapana.com · read 8 Oct 2026
- What it does
- Hapana provides gym and health club management software for handling operations across one or more clubs.hapana.com · read 8 Oct 2026
