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Gymcatch

Gymcatch · Kensington, London, United Kingdom · founded 2017

What it is

Gymcatch is a booking and customer management platform for independent fitness and wellness businesses. It lets businesses schedule classes, appointments, and events, including livestream and on-demand sessions, then offer access through pay-as-you-go payments, passes, bundles, courses, or memberships. Booking tools include multi-place bookings, automated wait lists, priority access, and cancellation policies. A customer management portal includes customer and admin email and push notifications. The platform also offers online booking, automated billing, digital waivers, and a member mobile app. Documented integrations include Zoom, Stripe, GymcatchPay, and GoCardless; Zoom can create meeting links and share session information with attendees. Gymcatch is available on Android, iOS, and web. The Gymcatch plan costs £10 a month and includes unlimited bookings, customers, and team members. Optional bolt-ons are £2 a month each. There is no free plan, but a free trial is available. GymcatchPay and GoCardless are limited to UK customers; GoCardless is temporarily disabled in the Android app. Gymcatch says payment providers process payments, so it does not hold payment data.

For and against

For

  • Schedules classes, appointments, and events.
  • Supports passes, bundles, courses, and memberships.
  • Includes wait lists and cancellation policies.
  • Available on Android, iOS, and web.

Against

  • No free plan; a free trial is available.
  • GymcatchPay and GoCardless are limited to UK customers.
  • GoCardless is temporarily disabled in the Android app.

The verdict

Gymcatch combines scheduling, booking, customer management, and payment options for fitness and wellness operators. Review the plan price and the regional limits on payment integrations before choosing it.

Who it suits

Gymcatch suits coaches, trainers, instructors, gyms, and studios managing bookings and customer relationships. Its scheduling and payment options also serve businesses offering both in-person and online sessions.

Plans and prices

Gymcatch

£10a month

Unlimited bookings · unlimited customers · unlimited team members

Bolt-ons

£2a month

Optional features; each bolt-on is priced separately

Every plan, in full

On the record

Booking tools
Features include multi-place bookings, automated wait lists, priority access, and cancellation policies.gymcatch.com · read 30 Sep 2026
Class scheduling
Yesgymcatch.com · read 21 Sep 2026
Company history
Gymcatch says it launched in 2017 and serves businesses across 32 global markets.gymcatch.com · read 30 Sep 2026
Customer management
The service includes a customer management portal and customer and admin email and push notifications.gymcatch.com · read 30 Sep 2026
Integrations
Gymcatch documents integrations with Zoom, Stripe, GymcatchPay, and GoCardless.support.gymcatch.com · read 30 Sep 2026
Payment availability
GymcatchPay and GoCardless are currently limited to UK customers; GoCardless is available for memberships and is temporarily disabled in the Android app.support.gymcatch.com · read 30 Sep 2026
Payment data
Gymcatch says GymcatchPay, Stripe, and GoCardless process payments, so payment data is not held by Gymcatch.support.gymcatch.com · read 30 Sep 2026
Payments
The platform supports pay-as-you-go payments, passes, bundles, courses, and memberships.gymcatch.com · read 30 Sep 2026
Product
Gymcatch is a booking and customer management platform for independent fitness and wellness businesses.gymcatch.com · read 30 Sep 2026
Scheduling
Businesses can schedule classes, appointments, and events, including livestream and on-demand sessions.gymcatch.com · read 30 Sep 2026
Stripe fee
A 0.75% platform fee applies to Gymcatch payments made via Stripe from 29 July 2026.support.gymcatch.com · read 30 Sep 2026
Support
Gymcatch offers live chat and email support, with full-time staff available to answer queries.gymcatch.com · read 30 Sep 2026
Who it serves
Gymcatch describes its customers as including coaches, trainers, instructors, gyms, and studios.gymcatch.com · read 30 Sep 2026
Zoom
The Zoom integration can create meeting links for sessions and share meeting information with attendees.support.gymcatch.com · read 30 Sep 2026

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