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On the recordRead 11 Oct 202620 facts
GoatFlow
Plans and prices
GoatFlow Community Edition
Free
No per-agent fees · Apache License 2.0
Read 11 Oct 2026 · goatflow.io
On the record
- API access
- Yesgoatflow.io · read 19 Sep 2026
- Automation
- GenericAgent can schedule actions such as closing stale tickets, sending reminders, and escalating overdue items.goatflow.io · read 11 Oct 2026
- Customer portal
- Customers can submit tickets, track their progress, and view tickets from their organisation.goatflow.io · read 11 Oct 2026
- Deployment
- The maker documents Docker Compose, Podman, Kubernetes/Helm, and source builds; supported deployment systems include Linux and OpenShift.goatflow.io · read 11 Oct 2026
- Incoming emails can create or update tickets, and email routing supports mail accounts, postmaster filters, and auto-responses.goatflow.io · read 11 Oct 2026
- Help center
- Yesgoatflow.io · read 19 Sep 2026
- Integrations
- GoatFlow supports LDAP and OIDC/OAuth2.0, including Google, Keycloak, and Azure AD, and connects to external services through REST or SOAP APIs.goatflow.io · read 11 Oct 2026
- Language support
- The product includes 15 languages and RTL support for Arabic, Hebrew, Persian, and Urdu.goatflow.io · read 11 Oct 2026
- License
- The Community Edition is licensed under Apache 2.0 and may be used commercially without licensing fees, according to the FAQ.goatflow.io · read 11 Oct 2026
- Migration
- GoatFlow is designed for OTRS compatibility and supports importing existing tickets and users.goatflow.io · read 11 Oct 2026
- Product
- GoatFlow is an open-source helpdesk and ticketing system for managing customer requests.goatflow.io · read 11 Oct 2026
- Requirements
- The listed minimum system requirements are 2 CPU cores, 4 GB RAM, and 20 GB storage.goatflow.io · read 11 Oct 2026
- Security
- The feature page lists rootless containers, non-root execution, configurable session timeouts, MFA support, and CI security scanning.goatflow.io · read 11 Oct 2026
- Shared inbox
- Yesgoatflow.io · read 19 Sep 2026
- SLA management
- Yesgoatflow.io · read 19 Sep 2026
- Support
- The FAQ describes community help through GitHub Discussions and Issues, plus commercial support, professional services, and SLA plans from Gibbsoft Ltd.goatflow.io · read 11 Oct 2026
- Ticket automation
- Yesgoatflow.io · read 19 Sep 2026
- Ticket handling
- Agents can manage tickets, assign priorities, view interaction history, and organise work by permission-controlled queues.goatflow.io · read 11 Oct 2026
