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Global Relay Archive
Vancouver, British Columbia, Canada
What it is
Global Relay Archive captures enterprise communications and keeps each message or call in a normalized archive for recordkeeping, eDiscovery, surveillance, and reporting. It collects email, messaging, collaboration, mobile, and voice data directly from enterprise systems. Communications are preserved as authoritative records with continuous integrity checks, while retention schedules can span jurisdictions, entities, and business units. Search supports Boolean logic, advanced operators, metadata filters, custodian profiles, archive-wide queries, and legal holds. AI surveillance analyzes archived communications for risk and presents alerts through dashboards, reports, and an audit trail. Voice transcription provides automatic language detection and translation across more than 140 languages. Role-based permissions and separate Compliance, Legal, HR, and IT workspaces support access controls. The Open Connector API links other sources. The cloud archive runs on Global Relay private infrastructure, encrypts data in transit and at rest, and offers web and API access.
For and against
For
- Captures multiple communication types
- Supports legal holds and eDiscovery
- Offers AI risk surveillance
- Provides 140-plus voice languages
- Includes API connectivity
Against
- Pricing requires contacting sales
- Designed for enterprise-scale recordkeeping
The verdict
Global Relay Archive combines capture, retention, search, surveillance, and reporting for regulated communication records. Its private infrastructure and granular workspaces address organizations with formal compliance and access-control requirements.
Who it suits
Global Relay Archive is aimed at financial firms and other regulated organizations, including insurance, energy, government, asset management, and public companies. It suits teams managing communications retention, investigations, and compliance workflows.
Plans and prices
Global Relay Archive
Contact sales for pricing · Designed for enterprise-scale recordkeeping
Read 4 Oct 2026 · globalrelay.com
On the record
- Access controls
- Role-based permissions and ring-fenced Compliance, Legal, HR, and IT workspaces support access control and internal privacy controls.globalrelay.com · read 4 Oct 2026
- Audience
- Global Relay describes serving financial firms and other regulated organizations, including asset management, insurance, energy, government, and public companies.globalrelay.com · read 4 Oct 2026
- Capture
- It captures email, messaging, collaboration, mobile, and voice communications directly from enterprise systems without relying on end users.globalrelay.com · read 4 Oct 2026
- Certifications
- Global Relay lists SOC 2 Type II and ISO 27001 among its security certifications and standards.globalrelay.com · read 4 Oct 2026
- eDiscovery
- Search includes Boolean logic, advanced operators, metadata filters, custodian profiles, archive-wide search, and legal holds.globalrelay.com · read 4 Oct 2026
- Integrations
- The Open Connector API connects data from any source, including proprietary and in-house communication platforms.globalrelay.com · read 4 Oct 2026
- Preservation
- Each communication is preserved once as a single authoritative record, with continuous integrity checks.globalrelay.com · read 4 Oct 2026
- Private infrastructure
- The archive runs on Global Relay private infrastructure and is designed for regulated data without reliance on shared public cloud environments.globalrelay.com · read 4 Oct 2026
- Purpose
- Global Relay Archive captures enterprise communications, stores them in a normalized archival format, and provides secure, indexed access across their lifecycle.globalrelay.com · read 4 Oct 2026
- Retention
- Retention schedules can be applied across jurisdictions, entities, and business units, with support for defensible disposition.globalrelay.com · read 4 Oct 2026
- Security
- Data is encrypted in transit and at rest, and Global Relay states that customer data is stored and processed in a Canadian or U.S. data center depending on the organization’s location.globalrelay.com · read 4 Oct 2026
- Support
- Global Relay says dedicated professionals are available 24/7 for support including eDiscovery, audits, and data migrations.globalrelay.com · read 4 Oct 2026
- Surveillance
- AI surveillance analyzes archived communications for risk and provides alerts managed through dashboards, reporting, and an audit trail.globalrelay.com · read 4 Oct 2026
- Use cases
- The archive supports recordkeeping, eDiscovery, surveillance, and reporting.globalrelay.com · read 4 Oct 2026
- Voice languages
- Voice transcription includes automatic language detection and translation across 140+ languages.globalrelay.com · read 4 Oct 2026
