FromUsers

iPhone + Android

7.1No. 19 of 49
in Usability Testing Software

Recognised40% of the score51
Phone app26% of the score100
Documented20% of the score38
Free plan14% of the score0

Free plan: No
Paid plans from: $10/mo
Runs on: Android, api, iPhone, Web

Summary

FromUsers is ranked #19 of 49 in usability testing software on Samsung Mobile US Press. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $10/mo.

FromUsers plans and pricing

All plans

Coffee Plan $10/mo $10/mo; billed yearly at $100 1 seat · 3 active studies · 100 responses per study · 20 questions per study fromusers.com · 4 Oct 2026

Custom Not published Let's talk Custom storage volume and AI usage · Custom panel access · SSO & SAML Login · Dedicated Success Manager fromusers.com · 4 Oct 2026

Pro Not published Price not stated on the opened pricing page Unlimited active studies · Unlimited responses per study · Unlimited study length · 5,000 emails per month per seat fromusers.com · 4 Oct 2026

Compared on usability testing software

Free plan: Nofromusers.com
Participant recruitment: Yesfromusers.com

Facts

Product: FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies.fromusers.com · 4 Oct 2026
Unmoderated testing: Users can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups.fromusers.com · 4 Oct 2026
Survey Lab: Survey features include branching, randomization, multilingual setup, MaxDiff, and Conjoint.fromusers.com · 4 Oct 2026
Study builder: The visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding.fromusers.com · 4 Oct 2026
Prototype integrations: The pricing comparison lists Figma and ProtoPie integrations and URL snapshots across plans.fromusers.com · 4 Oct 2026
Recruitment: Participants can be invited with a study link or email, and the platform lists Prolific integration.fromusers.com · 4 Oct 2026
Mobile testing: The site says participants can join studies using the FromUsers app, with on-screen interactions recorded and face camera recording available when enabled and consented to.fromusers.com · 4 Oct 2026
Plan limits: The Coffee Plan includes one seat, three active studies, 100 responses per study, and 20 questions per study.fromusers.com · 4 Oct 2026
Privacy: FromUsers says it does not sell personal data or use study participant recordings or responses to train general-purpose AI models for unrelated products.fromusers.com · 4 Oct 2026
Security: The privacy policy lists TLS 1.2+ encryption in transit, encryption at rest, role-based access controls, workspace isolation, and audit logging.fromusers.com · 4 Oct 2026
Compliance: FromUsers states that it is built in Switzerland and is aligned with the Swiss FADP and, where applicable, GDPR.fromusers.com · 4 Oct 2026
Support: The pricing comparison lists help center and email support for all plans, with priority support for Pro and Custom.fromusers.com · 4 Oct 2026
Intended users: The homepage says FromUsers is built for UX researchers, market researchers, and product teams.fromusers.com · 4 Oct 2026