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On the recordRead 9 Oct 202621 facts
FirstHive
Santa Clara, California, and Bangalore, India
On the record
- AI and decisioning
- Its intelligence layer uses real-time machine learning, predictive scoring, and generative AI to surface customer actions.firsthive.com · read 9 Oct 2026
- AI orchestration
- Eddie is described as an AI agent orchestrator that coordinates agents across the CDP through natural language.firsthive.com · read 8 Oct 2026
- Audience
- The site identifies marketing, data and analytics, IT and engineering, CX and support, and data compliance teams as users, and highlights financial services, retail, travel, and manufacturing.firsthive.com · read 8 Oct 2026
- Campaigns
- FirstHive orchestrates personalized journeys across email, SMS, WhatsApp, web, apps, call centers, and paid channels.firsthive.com · read 9 Oct 2026
- Company
- FirstHive says it was founded in 2019 and lists Santa Clara and Bangalore as its locations.firsthive.com · read 9 Oct 2026
- Composable architecture
- FirstHive says its composable architecture can connect to existing warehouses and systems without requiring forced migration.firsthive.com · read 9 Oct 2026
- Composable data
- FirstHive says customers can leave data in their existing warehouses, lakehouses, or systems of record without forced migration.firsthive.com · read 8 Oct 2026
- Consent controls
- The consent page describes unified consent records, regional rules, audit trails, and role-based access controls.firsthive.com · read 9 Oct 2026
- Eddie
- Eddie is an AI agent orchestrator that coordinates agents across the CDP through natural-language interaction.firsthive.com · read 9 Oct 2026
- Identity resolution
- The platform unifies identities across devices, channels, and time.firsthive.com · read 9 Oct 2026
- Industries
- FirstHive identifies financial services, retail and CPG, travel and hospitality, manufacturing, and real estate among its target industries.firsthive.com · read 9 Oct 2026
- Integrations
- The homepage lists 750+ connectors and names Salesforce, Adobe Analytics, Google Ads, Meta Ads, WhatsApp Business, Snowflake, Databricks, AWS S3, SAP, Criteo, Twilio, and Segment.firsthive.com · read 9 Oct 2026
- Predictive features
- Its real-time intelligence layer includes machine learning, predictive scoring, and generative AI for customer decisions and next-best actions.firsthive.com · read 8 Oct 2026
- Pricing
- The pages opened direct prospective customers to request a demo and do not state prices or plan limits.firsthive.com · read 9 Oct 2026
- Privacy controls
- Its consent and governance page describes role-based access, masking of sensitive fields for unauthorized roles, purpose-bound access, and an immutable append-only audit ledger.firsthive.com · read 8 Oct 2026
- Product
- FirstHive describes its product as an AI-powered customer data platform that unifies customer data into a real-time, 360-degree customer view.firsthive.com · read 9 Oct 2026
- Sales and support
- The company offers a personalized demo and says demo inquiries receive a response within one business day.firsthive.com · read 9 Oct 2026
- Security and compliance
- The homepage describes consent management and data governance aligned with GDPR, PDP, and AICPA SOC 2, and labels the platform SOC 2 certified.firsthive.com · read 9 Oct 2026
