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Field Force Tracker
Princeton Junction, New Jersey, USA
What it is
Field Force Tracker is field service management software for organizing customer records, employee jobs, estimates, invoices, payments, and operations. Its tools include work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms. Native iPhone and Android apps let technicians manage or reschedule jobs, prepare quotes and invoices, collect payments, and access service information. Some job and scheduling data remains viewable offline, while notes and photos can wait in a queue until connectivity returns; inventory levels and live payments require a connection. Integrations include QuickBooks Online and Desktop, Xero, Wave, Sage, Zapier, and Make.com. API access is optional for certain accounts and plans, and webhooks currently cover job statuses. Security features listed by the maker include AES-256 encryption, audit logs, IP restrictions, two-factor authentication, monitoring, and penetration scanning. Pricing starts at $24.99/user/mo with a 14-day trial and no free plan. The Starter Plan is $59.99 a month for two users, with an onboarding, setup, and data-import fee.
For and against
For
- Native Android and iPhone technician apps
- Offline access for some job information
- QuickBooks Online and Desktop integrations
- AES-256 encryption and two-factor authentication
- 14-day trial available
Against
- No free plan is available
- Inventory and live payments need connectivity
- API access is limited to certain plans
- Starter Plan has a setup and import fee
The verdict
Field Force Tracker combines dispatch, field work, billing, inventory, reporting, and technician mobile access for service operations. Check connectivity requirements, API eligibility, user licensing, and plan fees before subscribing.
Who it suits
It suits service businesses such as HVAC, plumbing, security, fire alarms, elevators, copiers, office automation, and industrial equipment repair. It also fits teams needing technician mobile apps, scheduling, billing, integrations, and service-contract management.
Plans and prices
Starter Plan
2 users (1 Admin + 1 Mobile) · Optional industry modules · One-time onboarding, setup and data import fee applies
Read 8 Oct 2026 · fieldforcetracker.com
Professional Business Plans
Price varies by features, industry modules, and user count · Some modules and custom features priced separately · Monthly and annual commitment prices differ
Read 8 Oct 2026 · fieldforcetracker.com
On the record
- API limits
- API access is optional and available only to certain accounts and plans; the page says webhooks are currently offered for job statuses only.fieldforcetracker.com · read 8 Oct 2026
- Backups
- The maker says data is backed up in real time across multiple servers.fieldforcetracker.com · read 8 Oct 2026
- Company
- Field Force Tracker is developed and supported by Rapidsoft Systems Inc., which the maker describes as based in Princeton, New Jersey, with offices in the USA, India, and UAE.fieldforcetracker.com · read 8 Oct 2026
- Core features
- Its listed features include work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms.fieldforcetracker.com · read 8 Oct 2026
- Industries
- The maker identifies HVAC, plumbing, security, fire alarms, elevators, copiers, office automation, and industrial equipment repair businesses among its target industries.fieldforcetracker.com · read 8 Oct 2026
- Integrations
- The maker lists native QuickBooks Online and Desktop integration, and names Xero, Wave, Sage, Zapier, and Make.com among its integration options.fieldforcetracker.com · read 8 Oct 2026
- Mobile app
- Native apps for iPhone and Android let technicians manage jobs, create or reschedule jobs, prepare quotes and invoices, collect payments, and access service information.fieldforcetracker.com · read 8 Oct 2026
- Offline use
- Some job and scheduling data can be viewed without network access, and notes or photos can be queued until connectivity returns; inventory levels and live payments require a connection.fieldforcetracker.com · read 8 Oct 2026
- Pricing conditions
- The maker says a paid plan requires at least one office user to purchase field employee licenses, while it lists no limit on the number of field employee licenses.fieldforcetracker.com · read 8 Oct 2026
- Purpose
- Field Force Tracker is field service management software for service businesses to manage customer data, schedule employee jobs, create estimates and invoices, track payments, and view operations.fieldforcetracker.com · read 8 Oct 2026
- Security
- The security page lists AES-256 encryption for stored data, audit logs, IP restrictions, two-factor authentication, monitoring, and regular penetration scanning.fieldforcetracker.com · read 8 Oct 2026
- Support
- The pricing page says subscriptions include 24/7 operations and support, upgrades, and enhancements; the support page lists weekday expert support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. EST.fieldforcetracker.com · read 8 Oct 2026
