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On the recordRead 9 Oct 202615 facts
engageSPARK
Lewes, Delaware, United States
Plans and prices
Core
$340a month, billed yearly
10K contacts · 5 user accounts · 1 country · Usage fees charged separately
Read 9 Oct 2026 · engagespark.com
Premium
$560a month, billed yearly
50K contacts · 10 user accounts · 5 countries · Usage fees charged separately
Read 9 Oct 2026 · engagespark.com
Enterprise
$1,120a month, billed yearly
100K contacts · 25 user accounts · 15 countries · Usage fees charged separately
Read 9 Oct 2026 · engagespark.com
Custom
Priced on request
More contacts, users, or countries
Read 9 Oct 2026 · engagespark.com
On the record
- AI
- Included AI features can help understand participant replies, support spoken responses on calls and WhatsApp, and play personalized voice replies.engagespark.com · read 9 Oct 2026
- Audience
- The platform is presented for NGOs, researchers, and businesses, especially those working in low- and middle-income countries.engagespark.com · read 9 Oct 2026
- Campaigns
- Campaign types include blasts, surveys, reminders, and drip messaging, with survey tools such as data validation, AI support, conditions, and jump logic.engagespark.com · read 9 Oct 2026
- Channels
- Campaigns can reach people through SMS, voice and IVR, WhatsApp, airtime top-ups, and chatbots.engagespark.com · read 9 Oct 2026
- Company mission
- engageSPARK describes itself as a social enterprise helping organizations interact with people worldwide through phones of any type.engagespark.com · read 9 Oct 2026
- Coverage
- The company says its global network extends to more than 200 countries.engagespark.com · read 9 Oct 2026
- Data location
- The DPA states that service data is hosted in Germany and that contact personal information may be accessed or processed internationally by authorized personnel and subprocessors as needed.engagespark.com · read 9 Oct 2026
- Data protection limits
- The DPA says engageSPARK does not provide functionality, certifications, or controls specifically designed for special-category personal data unless agreed in writing.engagespark.com · read 9 Oct 2026
- Integrations
- Integration options include HTTP APIs, webhooks, Zapier, and Make API actions; the help page also lists integrations involving Salesforce, HubSpot, Google Sheets, and other apps.engagespark.com · read 9 Oct 2026
- No-code
- The company says users can build and automate campaigns without writing code.engagespark.com · read 9 Oct 2026
- Product
- engageSPARK is a self-service communication platform for building campaigns to survey and message people remotely at scale.engagespark.com · read 9 Oct 2026
- Security and privacy
- The DPA describes access controls and technical and organizational measures for protecting contact personal information, and says core services use Google Cloud infrastructure.engagespark.com · read 9 Oct 2026
- Support
- Plans include email and website chat, calls, live training, and campaign review from a global support team.engagespark.com · read 9 Oct 2026
- Usage costs
- SMS, voice, WhatsApp, and airtime usage fees are additional to the subscription plan fees.engagespark.com · read 9 Oct 2026
