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Employee Navigator
Bethesda, Maryland, United States
What it is
Employee Navigator is a benefits administration, HR, and compliance platform for insurance brokers, employers, and integrated partners. Employees can enroll themselves, compare plans, review coverage, follow enrollment deadlines, and access benefit information online. The service also covers onboarding, ACA reporting, HR management, payroll connections, and time-off tracking. Phone access supports enrollment, compliance documents, PTO requests and views, company contacts, and benefit details. Employee Navigator says it connects with more than 600 partners and integrates with 83 payroll partners. Onboarding includes custom checklists, new-hire forms, audit trails, and digital policy-acknowledgment tracking. The company says annual audits cover SOC 2 Type II, HITRUST, NIST, GDPR, 23 NYCRR 500, and CCPA, while users must use two-factor authentication. Android, iOS, and web access are available. Pricing is on request, with no free plan.
For and against
For
- Employee self-enrollment and plan comparison
- Onboarding checklists and audit trails
- Connections to 600-plus partners
- Mobile PTO and benefits access
- Annual security and compliance audits
Against
- No free plan is listed
- Pricing is available only on request
- 834 EDI feeds may add fees
- Platinum is required for priority phone support
The verdict
Employee Navigator brings benefits, HR, compliance, onboarding, and payroll connections into one service. Its mobile apps and partner network support employees and administrators across common enrollment and workforce tasks.
Who it suits
It suits employers, brokers, and partner organizations managing benefits, HR tasks, compliance, onboarding, and payroll connections across web and mobile.
Plans and prices
Elite
Enhanced Plus features · enrollment assistance · new-hire onboarding · recurring tasks
Read 15 Oct 2026 · hub.employeenavigator.com
Enhanced
Online enrollment · carrier, payroll and TPA integrations · enrollment forms library · ACA reporting
Read 15 Oct 2026 · hub.employeenavigator.com
Enhanced Plus
Enhanced features · 834 EDI files · third-party apps
Read 15 Oct 2026 · hub.employeenavigator.com
Platinum
Elite features · $0 PEPM for 834 EDI · priority phone support
Read 15 Oct 2026 · hub.employeenavigator.com
On the record
- ACA reporting
- The pricing matrix lists variable-hour management, 1094/1095 reporting, applicable-large-employer calculations and an affordability calculator.hub.employeenavigator.com · read 15 Oct 2026
- API and extensibility
- Payroll, quoting-engine and evidence-of-insurability integrations use APIs; partner integrations generally require technical onboarding rather than a public developer portal.employeenavigator.com · read 15 Oct 2026
- API data exchange
- A published integration guide describes bidirectional demographic exchange, deduction synchronization, employee records, single sign-on and real-time updates.support.employeenavigator.com · read 15 Oct 2026
- Benefits administration
- The platform supports online enrollment, plan comparison, coverage review, enrollment-status monitoring, document storage and employee self-service.employeenavigator.com · read 15 Oct 2026
- Benefits enrollment
- The platform lets employees self-enroll, compare and select plans, review coverage, monitor enrollment deadlines, and access benefit details online.employeenavigator.com · read 30 Sep 2026
- Company founded and headquarters
- Employee Navigator says it launched in 2008 and lists its headquarters at 7700 Wisconsin Avenue, Bethesda, Maryland.employeenavigator.com · read 15 Oct 2026
- Company history
- Employee Navigator says it launched in 2008 and opened its first office in Gaithersburg, Maryland.employeenavigator.com · read 30 Sep 2026
- Company legal name
- The terms identify the contracting entity as Employee Navigator LLC, a Delaware limited liability company.employeenavigator.com · read 15 Oct 2026
- Company size
- LinkedIn lists Employee Navigator as a privately held software-development company with 51–200 employees and headquarters in Bethesda, Maryland.linkedin.com · read 15 Oct 2026
- Documentation and support
- The help center provides payroll, EDI, training and integration categories, promoted user guides, webinars and a request-submission channel.support.employeenavigator.com · read 15 Oct 2026
- Funding and ownership
- The company says it raised $34 million from JMI Equity in 2021; CB Insights lists $134 million total funding and identifies Spectrum Equity, JMI Equity, TransMedia Capital and Centana Growth Partners as investors.cbinsights.com · read 15 Oct 2026
- HR and compliance
- The platform includes benefits administration, onboarding, ACA reporting, HR management, payroll integrations, and time-off tracking.employeenavigator.com · read 30 Sep 2026
- HR management
- HR tools centralize employee records, self-service changes, documents, electronic signatures, org charts, employee classes and reporting.employeenavigator.com · read 15 Oct 2026
- Integration ecosystem
- The company states that its marketplace connects with more than 600 insurance carriers, payroll companies and TPAs, including ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex and Guardian.employeenavigator.com · read 15 Oct 2026
- Integrations
- Employee Navigator says it connects with 600+ partners, including ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex, and Guardian.employeenavigator.com · read 30 Sep 2026
- Licence
- Employee Navigator Solutions are proprietary SaaS software licensed through limited, non-exclusive, revocable access terms.employeenavigator.com · read 15 Oct 2026
- Limit: coverage gaps
- Reviewers report that some deduction codes, 401(k) enrollment and direct health-provider communication are not fully supported.capterra.com · read 15 Oct 2026
- Limit: payroll synchronization
- Reviewers report delayed or incorrect transfers to payroll systems, occasional deduction-code mismatches and the need for broker intervention.capterra.com · read 15 Oct 2026
