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Benefitsolver
West Des Moines, Iowa, United States
What it is
Benefitsolver is Businessolver’s benefits administration and engagement platform for personalized benefits experiences throughout the year. It can be configured for new hires, active employees and retirees, with tools for enrollment, eligibility, retiree administration, COBRA and direct billing, payroll, verification, reporting, analytics and consumer-directed healthcare. Compliance support includes ACA tracking, QMCSO administration, COBRA requirements, Transparency in Coverage and WCAG accessibility. Employees can use the MyChoice Benefits App to view plans, enroll, upload documents, manage claims, submit reimbursements and receive employer messages and tasks. Sofia, a machine-learning virtual benefits assistant, is available by phone or chat 24/7. Benefitsolver transfers elections and related information to carriers and third-party platforms automatically. Businessolver lists HITRUST certification and other security reviews. The platform runs on Android, iOS and web, with pricing available by contacting sales.
For and against
For
- Supports enrollment and eligibility
- Includes COBRA administration
- ACA tracking and compliance support
- 24/7 Sofia phone or chat assistant
- MyChoice mobile benefits app
Against
- No free plan
- Pricing is available on request
- Configuration is required for different populations
- Platform includes many administration areas
The verdict
Benefitsolver provides broad benefits administration, compliance support and employee self-service across web and mobile platforms. Its configurable structure and integrated transfers target organizations managing varied benefit programs.
Who it suits
Benefitsolver suits employers administering benefits for new hires, active employees and retirees. It also fits employees who need mobile access to enrollment, claims, reimbursements and plan information.
Plans and prices
Benefitsolver
Configurable for new hires, active employees and retirees · Enrollment, eligibility, COBRA, payroll and reporting
Read 30 Sep 2026 · businessolver.com
On the record
- Administration
- Features include enrollment and eligibility, retiree administration, COBRA and direct bill administration, billing and financial reporting, verification, reporting and analytics, payroll management, communications and consumer-directed healthcare administration.businessolver.com · read 30 Sep 2026
- App stores
- Businessolver’s guide directs users to download the MyChoice Mobile App from the Apple App Store or Google Play Store.info.businessolver.com · read 30 Sep 2026
- Compliance
- Benefitsolver supports ACA compliance and tracking, QMCSO administration, COBRA requirements, Transparency in Coverage compliance and WCAG platform accessibility.businessolver.com · read 30 Sep 2026
- Compliance audits
- Businessolver supports security and compliance through HITRUST certification, SOC 1 and SOC 2 testing, HIPAA compliance reviews, penetration testing and vulnerability scanning.businessolver.com · read 30 Sep 2026
- Decision support
- The platform includes integrated decision support, benefits activation communications and instant verification using optical character recognition.businessolver.com · read 30 Sep 2026
- Integrations
- Benefitsolver automatically transfers employee elections and related information to carriers and third-party platforms without manual intervention.businessolver.com · read 30 Sep 2026
- Mobile app
- The MyChoice Benefits App lets employees view plan details, enroll, upload documentation, manage claims, submit reimbursements and receive employer messages and tasks.info.businessolver.com · read 30 Sep 2026
- Partner ecosystem
- Pinnacle Partners integrate flexible products and services directly within the Benefitsolver platform; some connections use APIs.businessolver.com · read 30 Sep 2026
- Privacy
- Businessolver says it does not sell personal information and shares it only as necessary to perform services or as permitted by contract.businessolver.com · read 30 Sep 2026
- Purpose
- Benefitsolver is Businessolver’s benefits administration and engagement platform for year-round personalized benefits experiences.businessolver.com · read 30 Sep 2026
- Security
- Businessolver states that Benefitsolver is HITRUST certified and uses multiple layers of physical and technical security.businessolver.com · read 30 Sep 2026
- Sofia assistant
- Sofia is a machine-learning virtual benefits assistant available by phone or chat 24/7.businessolver.com · read 30 Sep 2026
- Support
- Benefitsolver is supported by high-touch service and member advocates using phone, chat and email technology.businessolver.com · read 30 Sep 2026
- Target users
- The platform is configurable for new hires, active employees and retirees.businessolver.com · read 30 Sep 2026
