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Elevator360
The contact page lists its office as Centera Tech, Kolhapur, Maharashtra, India.
What it is
Elevator360 is lift service operations software for companies maintaining and servicing elevators. It covers enquiries, sales follow-up, contracts, preventive maintenance, breakdown response, technicians, and customer communication on Android and the web. Teams can capture leads, manage quotations, and convert prospects into customer records. AMC records hold coverage and SLA details, scheduled preventive work, and renewal alerts at 60, 30, and 7 days before expiry. Breakdown tickets support SLA timers, priority handling, technician assignment, field updates, and service reports. A customer portal provides service history, technician tracking, document downloads, and complaint submission with attachments. WhatsApp leads can enter the sales pipeline automatically. KPI dashboards, compliance reports, and AI insights address renewal risks and performance anomalies. Excel bulk import and migration support are included with trial setup. Custom pricing is based on lift count, service model, and team size, with all modules, no per-seat fees, cancellation at any time, and data export.
For and against
For
- AMC renewal alerts at three intervals
- Breakdown dispatch with SLA timers
- Customer portal with complaint attachments
- WhatsApp lead capture
- Data export and cancel-anytime terms
Against
- Pricing requires a custom quote
- No free plan
- Trial lasts 14 days
- Android and web platforms only
The verdict
Elevator360 connects lift-service sales, contracts, maintenance, dispatch, and customer access in one system. Its custom pricing and focused platform support should be weighed against your company’s operating model.
Who it suits
Elevator360 suits lift maintenance and service companies coordinating contracts, field technicians, breakdowns, and customer requests. Its Android technician app supports mobile service work.
Plans and prices
Custom quote
Per lift · no per-seat fees · all modules included · cancel any time and export data
Read 4 Oct 2026 · elevator360.in
On the record
- AMC management
- AMC records include coverage and SLA details, scheduled preventive maintenance, and renewal alerts at 60, 30, and 7 days before expiry.elevator360.in · read 4 Oct 2026
- Breakdown dispatch
- Breakdown tickets can include SLA timers, priority handling, technician assignment, field updates, and generated service reports.elevator360.in · read 4 Oct 2026
- Client portal
- Customers can view service history, track technicians, download documents, and submit complaints with attachments.elevator360.in · read 4 Oct 2026
- Data portability
- The pricing page says customers may cancel at any time and export their data.elevator360.in · read 4 Oct 2026
- Migration and onboarding
- The site offers Excel bulk import and says migration support is included with the 14-day trial setup.elevator360.in · read 4 Oct 2026
- Purpose
- Elevator360 manages lift service operations, including AMC contracts, service visits, breakdowns, installations, and technician dispatch.elevator360.in · read 4 Oct 2026
- Reporting and AI
- The platform includes KPI dashboards, compliance reports, and AI insights for renewal risks and performance anomalies.elevator360.in · read 4 Oct 2026
- Sales and CRM
- It includes enquiry capture, lead follow-up, quotation management, and conversion to customer records.elevator360.in · read 4 Oct 2026
- Support
- The contact page lists support by email and phone, says it typically responds within 24 hours, and says paid accounts can have critical tickets picked up around the clock.elevator360.in · read 4 Oct 2026
- Target users
- The product is built for lift maintenance and service companies.elevator360.in · read 4 Oct 2026
- Trial
- A 14-day free trial is offered without requiring a credit card.elevator360.in · read 4 Oct 2026
- WhatsApp intake
- The site says WhatsApp leads can be automatically captured, parsed, and entered into the sales pipeline.elevator360.in · read 4 Oct 2026
