ArkCloud RCM

Plans and prices

Every plan, in full

On the record

Analytics

Reporting includes AR ageing, denial analytics, agent and queue performance, collections forecasting, executive dashboards, scheduled reports, and CSV, XLSX, and PDF exports.arkcloudhealth.com · read 29 Sep 2026

Claims and denials

Features include X12 837 claim submission and tracking, ERA/835 remittance processing, denial management, appeals, claim scrubbing, and payer rules.arkcloudhealth.com · read 29 Sep 2026

Collections

Collections tools include queue routing, account prioritisation, promise-to-pay tracking, contact controls, letter cadences, skip tracing workflows, and agent scripting.arkcloudhealth.com · read 29 Sep 2026

Company

ArkCloud Health says it was built by Jamaurice Holt and a healthcare team with domain experience; the About page does not state a founding year or headquarters.arkcloudhealth.com · read 29 Sep 2026

HIPAA posture

ArkCloud says its safeguards are designed to support HIPAA obligations, a BAA is available, and it does not claim HIPAA certification.arkcloudhealth.com · read 29 Sep 2026

Integrations

Listed connections include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, Stripe, Square, Authorize.Net, Amazon Connect, Twilio, and SendGrid.arkcloudhealth.com · read 29 Sep 2026

Payments and billing

The product lists payment processing, payment posting and reconciliation, payment plans, patient statements, refunds, adjustments, write-offs, and bank file matching.arkcloudhealth.com · read 29 Sep 2026

PCI and card payments

The maker says no payment gateway is connected in this deployment, so online card payments are switched off rather than simulated.arkcloudhealth.com · read 29 Sep 2026

Purpose

ArkCloud RCM provides claims, denials, payments, collections, and revenue analytics for healthcare organizations.arkcloudhealth.com · read 29 Sep 2026

Security

The security page describes AES-256-GCM field-level PHI encryption, database row-level tenant isolation, MFA for administrator roles, SSO, and immutable audit logging.arkcloudhealth.com · read 29 Sep 2026

SOC 2

The SOC 2 Type II audit programme is in progress and certification is not yet held.arkcloudhealth.com · read 29 Sep 2026

Support

Essentials includes email support, Professional includes priority support and phone access, and Enterprise includes 24/7 dedicated support.arkcloudhealth.com · read 29 Sep 2026

Trial

Signing up starts a 14-day trial of ArkCloud RCM and ArkCloud Rehab, requires no card, and does not charge when the trial ends.arkcloudhealth.com · read 29 Sep 2026

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