On the recordRead 7 Oct 202613 facts
Docket
567 University Ave, Palo Alto, CA 94301, United States
Plans and prices
Growth
$3,000a month, billed yearly
Up to 20,000 monthly visitors · Unlimited conversations · CRM sync (Salesforce or HubSpot) · Standard onboarding (7–14 days)
Read 7 Oct 2026 · docket.io
Scale
$4,000a month, billed yearly
20,000 – 100,000 monthly visitors · Unlimited data sources · Multiple Agents · Priority onboarding (5–7 days)
Read 7 Oct 2026 · docket.io
Enterprise
Priced on request
100,000+ monthly visitors · Custom data residency and hosting · SSO / SAML integration · Custom SLA
Read 7 Oct 2026 · docket.io
On the record
- Agent capabilities
- Listed capabilities include account identification, discovery, CRM logging, follow-up, meeting routing, support for 40+ languages, and real-time alerts.docket.io · read 7 Oct 2026
- Conversation modes
- Docket supports voice and text conversations with website visitors.docket.io · read 7 Oct 2026
- CRM handoff
- Docket says it syncs conversation details, qualification answers, company context, and next steps to Salesforce or HubSpot when it books a meeting.docket.io · read 7 Oct 2026
- Customer data
- Docket says its models will not learn from or share customer data across instances and that it accesses mutually agreed data only to provide its service.docket.io · read 7 Oct 2026
- Frameless availability
- Docket says its Frameless experience is being tested on its own homepage and will be made available to customers as it rolls out.docket.io · read 7 Oct 2026
- Implementation
- The pricing page says Docket’s customer success team handles implementation and that most teams go live within 7–14 days without engineering resources.docket.io · read 7 Oct 2026
- Integrations
- Docket lists more than 100 integrations and names Salesforce, HubSpot, Slack, Gong, Google Drive, Notion, SharePoint, and Microsoft Teams among them.docket.io · read 7 Oct 2026
- Lead qualification
- Docket describes an Agent-Qualified Lead (AQL) as a lead qualified through a real-time conversation and matched against a customer’s ICP criteria.docket.io · read 7 Oct 2026
- Pricing basis
- Plans are priced by monthly website visitor volume, with unlimited conversations and no per-seat fees or conversation caps.docket.io · read 7 Oct 2026
- Security
- Docket’s security page lists SOC 2 Type 1, SOC 2 Type 2, ISO 27001, and GDPR, and describes role-based access controls.docket.io · read 7 Oct 2026
- Trial
- Docket says a free trial is not available and offers a customized demo based on a prospect’s website.docket.io · read 7 Oct 2026
- What it does
- Docket is an inbound demand platform that engages website visitors in conversations, qualifies intent, books meetings, and syncs context to a CRM.docket.io · read 7 Oct 2026
