- Home
- Sales Dialer Software
- DialerBee
DialerBee
Beirut, Lebanon
What it is
DialerBee is a multilingual contact-center platform for inbound queues, outbound campaigns, messaging, customer experience, and reporting. Its inbox groups voice, WhatsApp, SMS, and email into a customer thread, although inbound email ingestion is listed as planned. Outbound teams can use preview, progressive, power, or predictive dialing, and AI answering-machine detection is described as supporting 11 languages. Layla is an AI voice agent; live agent assistance can provide call summaries, sentiment, suggested replies, and live transcription. The interface and language-aware AI support English, Arabic, Spanish, French, Italian, German, Turkish, Hindi, Urdu, Portuguese, and Indonesian. Listed integrations include HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics, Pipedrive, Google Calendar, Microsoft 365, WhatsApp Business, Zapier, Make, and Google Sheets. The developer portal documents REST endpoints and webhooks. DialerBee offers Android, iOS, web, and API access. Starter costs $69.00 per month, while Professional costs $129.00 per month; annual billing saves 20%. A 14-day trial is available, but there is no free plan. The maker identifies BPOs, collections teams, telecom resellers, and regulated contact centers as target users.
For and against
For
- Offers four outbound dialing modes
- Combines voice, WhatsApp, SMS, and email threads
- Live agent assist includes transcription and call summaries
- Supports 11 interface and AI languages
Against
- No free plan is available
- Starter costs $69.00 per month
- Inbound email ingestion is listed as planned
The verdict
DialerBee offers contact-center dialing, messaging, and AI assistance across mobile, web, and API access. It has a 14-day trial, but ongoing use starts at $69.00 per month and inbound email ingestion is not yet listed as available.
Who it suits
DialerBee is aimed at BPOs, collections teams, telecom resellers, and regulated contact centers. It suits teams needing multiple dialing modes or a shared channel inbox, with plans priced from $69.00 per month.
Plans and prices
Starter
Up to 20 agents · inbound queues and DIDs · preview and power dialing · basic IVR
Read 29 Sep 2026 · dialerbee.com
Professional
Up to 100 agents · all 4 dialing modes · omnichannel inbox · live agent assist and transcription
Read 29 Sep 2026 · dialerbee.com
Enterprise
Unlimited agents · full API access · multi-tenant management · 1-year recording retention
Read 29 Sep 2026 · dialerbee.com
On the record
- AI
- Layla is an AI voice agent, while live agent assist provides call summaries, sentiment, suggested replies, and live transcription.dialerbee.com · read 29 Sep 2026
- API
- The developer portal provides per-tenant API keys and documents REST endpoints and webhook events for calls, agent status, dispositions, and compliance alerts.dialerbee.com · read 29 Sep 2026
- Certifications
- The pricing page footer says enterprise security review is available, a DPA is available, GDPR-supporting controls are offered, and SOC 2 Type II is planned.dialerbee.com · read 29 Sep 2026
- Channels
- Its omnichannel inbox supports voice, WhatsApp, SMS, and email as one thread per customer; inbound email ingestion is stated as planned.dialerbee.com · read 29 Sep 2026
- Compliance controls
- The platform lists jurisdiction packs, do-not-call screening, revocable consent records, jurisdiction- and time-zone-based calling hours, and a call-frequency rule, while stating these controls do not guarantee compliance.dialerbee.com · read 29 Sep 2026
- Dialing
- The platform offers preview, progressive, power, and predictive dialing, with AI answering-machine detection described as supporting 11 languages.dialerbee.com · read 29 Sep 2026
- Integrations
- Listed integrations include HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics, Pipedrive, Google Calendar, Microsoft 365, WhatsApp Business, Zapier, Make, and Google Sheets.dialerbee.com · read 29 Sep 2026
- Languages
- DialerBee says its interface and language-aware AI support 11 languages: English, Arabic, Spanish, French, Italian, German, Turkish, Hindi, Urdu, Portuguese, and Indonesian.dialerbee.com · read 29 Sep 2026
- Product
- DialerBee describes itself as a multilingual AI contact center platform for inbound queues, outbound campaigns, messaging, AI assistance, customer experience, and reporting.dialerbee.com · read 29 Sep 2026
- Recording retention
- The listed recording retention is 30 days for Starter, 90 days for Professional, and one year for Enterprise.dialerbee.com · read 29 Sep 2026
- Security and isolation
- The maker says API keys, OAuth tokens, and webhook subscriptions are tenant-scoped, and its partner page describes PostgreSQL row-level security for tenant data separation.dialerbee.com · read 29 Sep 2026
- Support
- Starter includes email support, Professional includes priority support and a customer success manager, and Enterprise includes dedicated support and an SLA.dialerbee.com · read 29 Sep 2026
- Who it is for
- The maker identifies BPOs, collections teams, telecom resellers, and regulated contact centers as target users.dialerbee.com · read 29 Sep 2026
