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Callmaker
Gothenburg, Sweden
What it is
Callmaker is a cloud contact centre platform with outbound dialing, inbound telephony, meeting booking and integrated e-signing. Its dialer has predictive and preview modes, and the maker says there are no line restrictions. A predictive campaign can run with one salesperson, though Callmaker usually recommends two or three. Managers can listen to and record calls, search by outcome, duration and rating, and review AI transcriptions and summaries. Inbound features include call blending, forwarding, personal numbers, missed-call visibility and skill-based routing. Autopilot can automate repetitive tasks and build multi-step processes. The platform supports online or in-person meeting bookings, attendee status and calendar sync; customers can provide written acceptance by SMS without a smartphone. Callmaker connects to more than 9,000 apps through Zapier and also offers webhooks and an API. A free pilot is listed. Standard annual pricing is €69 a year per licence, with prices from three licences; Standard monthly pricing is €99 a month per licence, also from three licences.
For and against
For
- Predictive and preview dialing modes are available.
- Managers can review recordings, transcriptions and summaries.
- Meeting booking includes calendar sync.
- Connects to more than 9,000 apps through Zapier.
Against
- Paid licence prices start from three licences.
- Support is available on weekdays from 08:00 to 18:00.
The verdict
Callmaker combines dialing and inbound call features with appointment booking and e-signing. A free pilot is available, while paid pricing varies by plan, billing term and licence count.
Who it suits
Callmaker suits sales and contact-centre teams that need outbound dialing alongside inbound call handling, booking and e-signing. Its listed dialer design is for teams of 3 to 30 agents, while predictive campaigns can run with one agent for B2C sales.
Plans and prices
Free pilot
Long trial period · Full functionality
Read 10 Oct 2026 · callmaker.se
Standard (annual)
Predictive Dialer · Meeting booking · Autopilot
Read 10 Oct 2026 · callmaker.se
Premium (annual)
E-sign · Inbound · Calendar sync
Read 10 Oct 2026 · callmaker.se
Standard (monthly)
Predictive dialer · Meeting booking · Autopilot
Read 10 Oct 2026 · callmaker.se
Premium (monthly)
E-sign · Inbound · Calendar sync
Read 10 Oct 2026 · callmaker.se
Enterprise (annual)
Get a quote · Custom SLA · Webhooks · API
Read 10 Oct 2026 · callmaker.se
Enterprise (monthly)
Get a quote · Custom SLA · Webhooks · API
Read 10 Oct 2026 · callmaker.se
On the record
- AI features
- The maker says its Swedish-trained Whisper AI transcribes calls and its optional answering-machine detection can filter out up to 99% of answering machines.callmaker.se · read 9 Oct 2026
- API authentication
- The API uses an OAuth 2 flow.callmaker.se · read 10 Oct 2026
- API security
- The API uses OAuth 2 authentication, and webhooks support OAuth credentials, Basic Auth, explicit headers, or no authentication.callmaker.se · read 9 Oct 2026
- Automation
- Autopilot lets users build flows and processes to automate work.callmaker.se · read 10 Oct 2026
- Calendars
- The privacy policy says users can connect Google or Microsoft accounts to integrate calendar events with the booking interface.callmaker.se · read 9 Oct 2026
- Coaching
- Managers can listen to and record calls, search by outcome, duration, and rating, and review AI transcriptions and summaries.callmaker.se · read 9 Oct 2026
- Company and headquarters
- The maker identifies itself as CM Software Callmaker AB and lists its address as Stora Badhusgatan 18, 411 21 Göteborg, Sweden.callmaker.se · read 9 Oct 2026
- Data security
- The privacy policy says personal data is protected with measures including firewalls and access-limited, password-controlled servers; it says credit-card information is SSL encrypted and stored with AES-256 encryption.callmaker.se · read 9 Oct 2026
- E-sign
- Customers can provide written acceptance by SMS without needing a smartphone.callmaker.se · read 10 Oct 2026
- Inbound calls
- The inbound feature routes callbacks automatically and supports callblending.callmaker.se · read 10 Oct 2026
- Integrations
- Callmaker connects through Zapier to more than 9,000 apps and also offers webhooks and an API.callmaker.se · read 10 Oct 2026
- Intended users
- Callmaker says its dialer is designed to work for teams from 3 to 30 agents and that its predictive dialer can work from one agent for B2C sales.callmaker.se · read 10 Oct 2026
- Meeting booking
- Users can book online or in-person meetings, see attendee status, and sync calendars.callmaker.se · read 10 Oct 2026
- Minimum team size
- A predictive dialer campaign can have one salesperson, though Callmaker usually recommends two or three.callmaker.se · read 9 Oct 2026
- Outbound dialing
- The outbound feature supports Predictive Dialer, Preview Dialer, and Click Dialer modes.callmaker.se · read 10 Oct 2026
- Privacy
- The privacy policy says personal data is stored on password-controlled servers with limited access and that credit card data is SSL-encrypted and stored using AES-256 encryption.callmaker.se · read 10 Oct 2026
- Product
- Callmaker describes itself as a cloud contact centre service with a built-in signing solution.callmaker.se · read 10 Oct 2026
- Security
- Callmaker says it follows ISO 27001 guidelines, undergoes annual external penetration testing, supports optional or required 2FA, and encrypts system communications including telephony.callmaker.se · read 10 Oct 2026
