Dentella

Dentella is a cloud practice-management platform for Indian dental clinics, combining appointments, clinical records, billing, reminders, and analytics. Clinics can keep dental charts, treatment notes, medical histories, and documents together in digital records. Patients can book online at any time through mobile, a website, or the clinic page. Clinics may also offer house visits, coordinating doorstep bookings and dentist live-location sharing with in-clinic workflows. The platform lists five AI features: Voice Scribe, Case Records, Reply Drafts, Self-Screening, and Voice Check-in. AI-generated outputs stay as drafts until a clinic team member reviews and approves them. Premium Voice Scribe supports 11 named Indian languages plus English, including mid-sentence language changes. Clinic access is available on desktop, tablet, and mobile; patients can use the free app to book, see health history, and receive reminders. Dentella says patient data is encrypted in transit and at rest, and its AI uses India-hosted models and AWS Mumbai infrastructure, with audio deleted after transcription. Plans include a free option and paid tiers from ₹499/mo; the WhatsApp Business integration is a paid add-on.

Dentella brings clinic administration and patient booking together, with optional house visits and AI-assisted workflows. Clinics should account for the paid WhatsApp add-on and review AI drafts before use.

Dentella is intended for Indian dental clinics, from independent clinics to multi-chair teams. Its patient app also suits patients who want to book appointments and receive reminders.

Dentella is practice-management software for Indian dental clinics, from single-chair offices to larger teams. It suits practices that want patient booking and clinical records in the same cloud service, with optional house visits and AI tools. Its free entry tier is narrow, while messaging and some AI capabilities add separate costs.

Overview

Dentella combines online appointment booking with dental charts, treatment notes, medical history and documents. Patients can book around the clock through mobile, a website or the clinic page, and clinics can manage provider calendars and reminders. House-call practices can add doorstep bookings and dentist live-location sharing to their in-clinic workflow.

The clinic product works on desktop, tablet and mobile without complicated installation. Patients can use the Dentella app to book, view health history and receive reminders for free. Dentella says patient data is encrypted at rest and in transit and that the service is built in compliance with India's DPDP Act.

Key features

Scheduling and clinic records

Bringing charts, notes, history and documents together gives staff a shared clinical record rather than separate files. Online self-booking can help patients arrange visits outside clinic hours; provider calendars and reminders support the clinic's scheduling workflow. The free clinic tier includes a public clinic page and online bookings, but its one-chair limit makes it an entry point rather than a fit for a larger practice.

AI workflows and language support

The five AI features are Voice Scribe, Case Records, Reply Drafts, Self-Screening and Voice Check-in. Outputs stay as drafts until a clinic team member reviews and approves them, an important safeguard for clinical and patient communication workflows but also a reason not to treat them as finished work. Premium Voice Scribe supports Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, Odia and English, including switches between languages mid-sentence.

Dentella says transcription and note generation use India-hosted models and AWS Mumbai infrastructure, and that audio is deleted after transcription. Self-Screening is not offered to minors without a guardian. Clinics should account for the separate prices and usage caps on the AI options rather than assume they come with a clinic subscription.

Messaging and setup

A paid add-on lets clinics send reminders, confirmations and invoices from their own WhatsApp Business number, with replies reaching the WhatsApp Business app. This may suit practices that want patient messages handled in an existing channel, but it costs extra on top of a Dentella plan. Dentella says its onboarding team can configure clinic profiles, hours, treatments and staff in under 30 minutes.

Pricing

Dentella has a free plan, paid clinic tiers and separately priced AI products. The Free plan costs nothing and covers one chair, a public clinic page and online bookings. It gives a solo clinic a way to start without a subscription, but does not include the broader appointments-and-records package in Starter or the billing, CRM and analytics included higher up.

• Starter: ₹499 a month for 1–2 chairs, unlimited staff, 500 SMS reminders/mo, appointments and records. It fits a small clinic needing core scheduling and records, but the SMS allowance is capped.
• Growth: ₹799 a month for 3–5 chairs, unlimited staff, 1,500 SMS reminders/mo, billing, CRM and analytics. This is the step-up for growing practices that need business tools and more reminders.
• Enterprise: ₹1,199 a month for 6+ chairs, unlimited staff, unlimited SMS reminders and advanced support. Larger teams avoid a stated SMS cap, though the tier is priced above the smaller clinic options.

Two AI options have their own quotas: AI Voice Check-in is ₹299 a month with 100 check-ins a month included, while AI Self-Screening is ₹499 a month with 300 scans a month. AI Voice Scribe Premium is ₹199,930, paid once, sold as prepaid packs with 30 audio hours per pack and no subscription. The Own WhatsApp number add-on is ₹3,000,599 a month, billed ₹3,000 one-time setup plus ₹599/month, and must be added to a Dentella plan. The 60-day trial provides time to assess the service before paying.

Platforms

The clinic service is cloud-based and supports Android, iOS and web access. Dentella also offers a free patient app at dentella.app.

Who it's for

Dentella is aimed at Indian dental clinics, with chair-based tiers for independent clinics, growing practices and multi-chair teams. It is a stronger fit for practices that want online booking and digital clinical records together, and potentially for clinics that make house calls or want AI-assisted workflows. Clinics that need WhatsApp messaging should budget for the add-on, and those seeking uncapped reminders below Enterprise should compare their expected volume with the tier limits.

Pros and cons

• Pro: Online booking, provider calendars and clinical records sit in one service, reducing the need to coordinate those workflows across separate tools.
• Pro: House visits can be managed alongside clinic appointments, including doorstep booking and dentist live-location sharing.
• Pro: Unlimited staff seats across the paid clinic tiers make chair count, rather than staff headcount, the stated scaling measure.
• Con: Starter and Growth cap monthly SMS reminders at 500 and 1,500 respectively, so high-volume clinics may need Enterprise's unlimited allowance.
• Con: WhatsApp Business messaging and AI features carry separate charges or quotas, making the base clinic price an incomplete view of costs for clinics that rely on them.
• Con: AI results require staff review and approval, so they assist clinic workflows but do not remove the need for human oversight.

Alternatives

For a broader comparison of appointment-focused products, see Dental Appointment Scheduling Software.

• Oryx Dental is a paid option without a free plan, with Android, iOS, macOS, web and Windows support; its Startup Offer begins regular monthly billing at 200 patients or 12 months after signup, whichever comes first.
• Open Dental is worth considering for clinics that need wider platform coverage, including Linux, macOS, Windows and self-hosting, and it has a free plan and free trial.
• Curve Dental is a paid alternative with pricing not published and specially priced startup implementation and license fees.
• Dentrix Ascend is a paid iOS and web option whose subscription price depends on practice size and provider count.
• Practice-Web is a paid alternative with a free trial and broader desktop support, including Windows.
• CareStack is a paid alternative with Essentials starting at $829 a month, with price varying by practice size and needs.
• Dentalink is a paid alternative with custom pricing and a Pro plan offered on monthly, quarterly, half-yearly or annual terms.
• Dentally is a paid option whose Starter plan is £125 a month for one surgery, excluding VAT.

Verdict

Dentella is a practical choice for Indian dental clinics that want booking, records and chair-based growth in one cloud platform, especially if house visits are part of the service. Its free plan is limited to one chair, and its paid tiers add useful capacity and clinic tools, but WhatsApp and AI costs deserve a separate budget. Look elsewhere if those add-ons or reminder caps undermine the economics for your practice.