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CTSI-Global Freight Audit and Payment
Memphis, Tennessee, United States
What it is
CTSI-Global Freight Audit and Payment is a web service that outsources freight payment and contract management while checking invoices for errors. Invoice data can arrive through EDI, OCR, an upload portal, or data entry. A 45-point audit and multimodal technology automate reviews and process refunds for exceptions. Teams can approve, reject, or modify flagged charges, then coordinate corrected invoices, short payments, or credit notes with carriers. Carrier contracts are scanned, stored, reviewed, and organized in a centralized repository with SOX compliance. Logistics costs can be allocated by carrier account, product, origin, or recipient, while contract monitoring supports timely payment processing and SOX cash management. CTSI-Global states coverage of 120+ countries, 17+ languages, and 28,000+ carriers. Honeybee TMS offers real-time integration with the service. Related offerings include Parcel Spend Management, Honeybee TMS, strategic expertise, and sustainability reporting. Pricing is not displayed; visitors are invited to book a demo.
For and against
For
- Accepts EDI, OCR, portal, and data entry
- Uses a 45-point audit
- Supports corrected invoices and credit notes
- Covers 120+ countries
- Honeybee TMS integration
Against
- Pricing is available only on request
- Service is web-based
The verdict
CTSI-Global combines invoice capture, automated auditing, exception handling, contract storage, and carrier payment support. Its broad stated coverage may suit shippers with international operations, but buyers must book a demo to discuss pricing and configuration.
Who it suits
It is intended for global, large, regional, and mid-sized shippers seeking outsourced freight invoice and payment operations. It also fits organizations needing carrier contract controls and cost allocation.
Plans and prices
Freight Audit & Payment
Custom solution; pricing details not listed
Read 7 Oct 2026 · ctsi-global.com
On the record
- Additional services
- The freight page points to Parcel Spend Management, Honeybee TMS, and strategic expertise as part of its broader logistics ecosystem.ctsi-global.com · read 7 Oct 2026
- Audit
- The service uses a 45-point audit and multimodal technology to automate audits and process refunds for exceptions.ctsi-global.com · read 7 Oct 2026
- Contract management
- Carrier contracts are scanned, stored, reviewed, and made accessible in a centralized repository with SOX compliance.ctsi-global.com · read 7 Oct 2026
- Cost allocation
- Corporate logistics costs can be allocated by criteria such as carrier account, product, origin, or recipient.ctsi-global.com · read 7 Oct 2026
- Exception handling
- Flagged billing exceptions can be approved, rejected, or modified, with corrected invoices, short payments, or credit notes handled with carriers.ctsi-global.com · read 7 Oct 2026
- Global coverage
- The product page states support for 120+ countries, 17+ languages, and 28,000+ carriers.ctsi-global.com · read 7 Oct 2026
- Integrations
- CTSI-Global says Honeybee TMS includes a real-time integration with its Freight Audit and Payment services.ctsi-global.com · read 7 Oct 2026
- Invoice data capture
- Data capture options include EDI, OCR, an upload portal, and data entry.ctsi-global.com · read 7 Oct 2026
- Payment controls
- The service monitors contracts for timely payment processing and SOX cash management.ctsi-global.com · read 7 Oct 2026
- Pricing
- The product page invites visitors to book a demo and does not display a price.ctsi-global.com · read 7 Oct 2026
- Purpose
- CTSI-Global’s freight audit and payment service is presented as a way to reduce payment errors and outsource freight payment and contract management.ctsi-global.com · read 7 Oct 2026
- Security resources
- CTSI-Global’s Trust Center describes itself as a portal for security posture documents and lists GDPR and SOC 1 among its security and compliance items.trust.ctsi-global.com · read 7 Oct 2026
- Support
- Clients can submit service requests through the CTSI Service Desk and search a client knowledgebase accessible via TMS.ctsi-global.com · read 7 Oct 2026
- Sustainability
- The page lists Scope 1, 2, and 3 emissions reporting and Corporate Sustainability Reporting Directive reporting among its sustainability solutions.ctsi-global.com · read 7 Oct 2026
- Target customers
- CTSI-Global describes the service as supporting global business and says it works with large, regional, and mid-sized shippers.ctsi-global.com · read 7 Oct 2026
