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TRANSWARE
Aurora, Illinois, United States
What it is
TRANSWARE is VTM’s cloud freight management platform for invoice audit, payment, rating, analytics, and claims. Its pre-payment audits apply business rules to detect billing errors and support general-ledger coding. The rating engine uses customers’ actual carrier rates to compare shipment costs and delivery estimates and identify a least-cost carrier. Analytics include standard dashboards and reports, as well as custom metrics and user-built reports. Claims tools cover claim creation, tracking, document collection, form generation, filing, and resolution. REST APIs support invoice status and workflow, invoice and carrier data, rates, least-cost carrier lookup, and loss-and-damage claims. VTM says it uses EDI with carriers whenever possible and that over 90% of processed transactions are EDI transaction sets. Carrier payments can use VTM’s or the customer’s check stock, ACH, or a returned payment file, with foreign-currency options. VTM serves shippers of all sizes and freight carriers across modes. Pricing is on request. The TRANSWARE Claims trial lasts 30 days, needs no credit card, and starts after VTM reviews submitted information. VTM was formed in 1995 and is based in Aurora, Illinois.
For and against
For
- Audits invoices before payment using business rules.
- Rating compares costs and delivery estimates using actual carrier rates.
- Claims tools cover filing, tracking, and resolution.
- Carrier payment options include check, ACH, and payment file.
Against
- Pricing is available on request.
- Claims trial activation follows VTM review.
- Self Service claims plan allows up to five users and 100 claims monthly.
The verdict
TRANSWARE combines freight invoice controls, carrier rating, payments, reporting, and claims tools in a cloud platform. Pricing is on request, and the Claims trial requires review before activation.
Who it suits
TRANSWARE suits shippers and freight carriers seeking freight audit, payment, rating, analytics, or claims tools. Its Claims trial is available for 30 days after VTM reviews the submitted information.
Plans and prices
Fully Managed
Unlimited users · unlimited claims · unlimited carriers · unlimited support
Read 3 Oct 2026 · vtm.com
Hybrid
Up to 5 users · unlimited claims · unlimited carriers · unlimited support
Read 3 Oct 2026 · vtm.com
Self Service
Up to 5 users · 100 claims/month · unlimited carriers · unlimited support
Read 3 Oct 2026 · vtm.com
On the record
- Analytics
- TRANSWARE provides dashboards and reports, including standard dashboards and reports, and supports custom metrics and user-built reports.vtm.com · read 3 Oct 2026
- Audience
- VTM describes its solutions as serving shippers of all sizes and freight carriers across modes.vtm.com · read 3 Oct 2026
- Audit
- The platform applies pre-payment invoice audits and business rules to detect billing errors and support general-ledger coding.vtm.com · read 3 Oct 2026
- Carrier connectivity
- VTM says it uses EDI with carriers whenever possible and that over 90% of its processed transactions are EDI transaction sets.vtm.com · read 3 Oct 2026
- Claim limits
- The Self Service claims plan lists up to 5 users and 100 claims per month; the Fully Managed plan lists unlimited users and claims.vtm.com · read 3 Oct 2026
- Claims
- The claims software supports claim creation, tracking, document collection, claim-form generation, filing, and resolution.vtm.com · read 3 Oct 2026
- Company
- Virtual Transportation Management says it was formed in 1995 and provides third-party freight audit and payment services.vtm.com · read 3 Oct 2026
- Integrations
- TRANSWARE offers REST APIs for invoice status and workflow, invoice and carrier data, rates, least-cost carrier lookup, and loss-and-damage claims.vtm.com · read 3 Oct 2026
- Payments
- VTM says it can pay carriers using its own check stock, ACH, the customer’s check stock, or a returned payment file, with foreign-currency options.vtm.com · read 3 Oct 2026
- Product
- TRANSWARE is VTM’s cloud-based freight management platform for audit, payment, rating, analytics, and claims.vtm.com · read 3 Oct 2026
- Rating
- Its rating engine uses customers’ actual carrier rates to compare shipment costs and delivery estimates and identify the least-cost carrier.vtm.com · read 3 Oct 2026
- Security
- The official pages reviewed describe cloud data and image storage but do not state a security certification or compliance standard.vtm.com · read 3 Oct 2026
- Support
- VTM describes implementation support from a dedicated Success Manager and ongoing monitoring and regular client checkpoints.vtm.com · read 3 Oct 2026
- Trial
- The TRANSWARE Claims trial lasts 30 days, requires no credit card, and is activated after VTM reviews the submitted information.vtm.com · read 3 Oct 2026
