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Critical Mention
Critical Mention · 19 W. 44th Street, Suite 300, New York, NY 10036 · founded 2002
What it is
Critical Mention is an earned media monitoring suite for broadcast, online news, social media, and podcast coverage. Its broadcast service monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage. Reports can use custom templates and branding and include share of voice, sentiment, and publicity value metrics. Online news tracking covers millions of sources and more than 90 languages, with instant alerts and audience, publicity, and geographic metrics. Reports can be scheduled or delivered by RSS to tools such as Slack. Social listening covers Facebook, YouTube, Instagram, and Twitter/X, and supports keyword searches beyond handles and hashtags. Podcast monitoring includes real-time alerts, searchable speech-to-text transcripts, editable clips, and sentiment analysis. A media contact database offers millions of records with filtering, exports, and requests for human-vetted contact updates. The API provides TV, radio, and podcast content, metadata, and historical archives. Search results remain available for up to 26 months after publication. Pricing is tailored and available on request; the company says support is available 24/7/365.
For and against
For
- Monitors more than 2,500 TV and radio stations
- Tracks online news in more than 90 languages
- Includes podcast transcripts and editable clips
- Offers email and RSS alerts
- Provides 24/7/365 technical and account support
Against
- Pricing is available on request
- Search results remain available for up to 26 months
- Listed social networks exclude TikTok, LinkedIn, and Threads
The verdict
Critical Mention covers multiple earned-media formats and provides reporting, alerts, and API access for different communications workflows. Prospective customers need to request pricing to determine the package and scope that fit their organization.
Who it suits
Critical Mention suits PR and communications teams tracking earned coverage across broadcast, news, social media, and podcasts. The company also describes packages for agencies, brands, nonprofits, and API partners.
Plans and prices
Custom package
Packages tailored to organization type and earned media needs · API access available for partners · Special nonprofit rates
Read 11 Oct 2026 · criticalmention.com
On the record
- Alert channels
- email,RSScriticalmention.com · read 19 Sep 2026
- API
- API partners can access TV, radio, and podcast content, metadata, and historical archives, with JSON responses and an embeddable clip-editing tool.criticalmention.com · read 11 Oct 2026
- Broadcast coverage
- The service monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage.criticalmention.com · read 11 Oct 2026
- Broadcast reports
- Broadcast reports can use custom templates and branding and include share of voice, sentiment, and publicity value metrics.criticalmention.com · read 11 Oct 2026
- Company history
- Critical Mention launched in 2002 and was acquired by Onclusive in 2022.criticalmention.com · read 11 Oct 2026
- Content availability
- Search results remain available through the platform for up to 26 months after publication.criticalmention.com · read 11 Oct 2026
- Integrations
- Online news reports can be automatically scheduled or delivered through an RSS feed to tools such as Slack.criticalmention.com · read 11 Oct 2026
- Media contact database
- The media contact database provides millions of records and lets users filter, export, and request human-vetted contact updates that the company says are made within 24 hours.criticalmention.com · read 11 Oct 2026
- News monitoring
- Yescriticalmention.com · read 19 Sep 2026
- Online news
- Online news tracking covers millions of sources and more than 90 languages, with instant alerts and metrics including audience values, publicity values, and geographic breakdowns.criticalmention.com · read 11 Oct 2026
- Podcast monitoring
- Podcast monitoring offers real-time alerts, searchable speech-to-text transcripts, editable clips, and sentiment analysis.criticalmention.com · read 11 Oct 2026
- Podcast request limit
- Users can request a specific podcast be added through the platform; the page does not state a limit on requests.criticalmention.com · read 11 Oct 2026
- Product
- Critical Mention is an earned media monitoring suite for tracking broadcast, online news, social media, and podcast coverage.criticalmention.com · read 11 Oct 2026
- Security and privacy
- The privacy policy lists secure servers, encryption, and access controls as measures used to protect personal information.criticalmention.com · read 11 Oct 2026
- Sentiment analysis
- Yescriticalmention.com · read 19 Sep 2026
- Social listening
- Social monitoring tracks coverage on Facebook, YouTube, Instagram, and Twitter and can search keywords beyond handles and hashtags.criticalmention.com · read 11 Oct 2026
- Social network coverage
- Facebook,YouTube,Instagram,Twitter/X; Onclusive Social also mentions TikTok,LinkedIn,and Threadscriticalmention.com · read 19 Sep 2026
- Support
- Critical Mention says technical and account support is available 24/7/365.criticalmention.com · read 11 Oct 2026
