Conveyor

Conveyor’s knowledge library connects existing sources and uses an AI agent to audit, sync, and maintain knowledge. Listed sources include Confluence, Google Drive, websites, and help centers. Knowledge Librarian flags stale or conflicting answers and surfaces knowledge gaps; Knowledge Explorer lets teams test AI responses in real time and inspect their sources. Conveyor says each answer includes a confidence score and direct links to evidence. The broader platform is described as a way to automate customer security reviews and RFP workflows. Listed integrations include Salesforce, HubSpot, Slack, Microsoft Teams, DocuSign, SharePoint, Notion, Jira, Zendesk, Front, and a public API, among others. Its AI Connector uses OAuth role-based access controls, scoped keys, and an audit trail. The Trust Center lists SOC 2 Type II. The free plan provides 10 Trust Center credits per month but excludes questionnaire automation and integrations. Business starts at $9,600 a year; Enterprise pricing is custom. Conveyor was founded in 2021 and is headquartered in San Francisco, California.

Conveyor combines connected knowledge sources with tools for reviewing answers and evidence. The free plan’s exclusions and the Business starting price are important considerations for teams evaluating access to its broader capabilities.

It suits teams that maintain shared knowledge and companies seeking to automate customer security reviews or RFPs. The free plan is presented for teams sharing security posture and documents through a trust center.

Conveyor is an AI-native customer-trust platform that keeps security knowledge organized while helping teams answer customer reviews and RFPs. It suits security, compliance, sales-engineering, and trust teams that need traceable answers rather than unchecked generated text. The main decision is whether its evidence and workflow controls justify a Business commitment far above the cost of lightweight proposal tools.

Overview

Conveyor combines a maintained knowledge library with tools for customer security reviews, questionnaires, and RFP projects. The company spun out of Aptible in 2021 and is based in San Francisco. Its focus is practical: connect the material a company already maintains, identify where it has gone stale or contradictory, and give reviewers a way to examine the basis for an answer.

That combination makes Conveyor a stronger fit for organizations with recurring security requests and multiple content owners than for a small team answering an occasional questionnaire. The Free plan can support a basic public trust-center presence, but it does not provide the automation or integrations that make the broader platform useful.

Key features

The knowledge library can connect Confluence, Google Drive, websites, and help centers. Conveyor's AI agent audits, synchronizes, and maintains those sources, with scheduled content sync intended to reduce drift between internal documents and published answers. The Knowledge Librarian flags stale or conflicting responses and surfaces gaps. This turns maintenance into a review queue, although teams still need to resolve the issues it finds.

Knowledge Explorer lets users test AI responses in real time and inspect the source behind each response. Every answer carries a confidence score and direct evidence links, giving a security reviewer concrete material to verify before sending an answer. This is more defensible than accepting a generated response on trust alone.

Integrations cover Salesforce, HubSpot, Slack, Microsoft Teams, DocuSign, Google Drive, SharePoint, Notion, Confluence, Jira, Zendesk, Front, and a public API, among others. Conveyor says its AI Connector uses OAuth role-based access controls, scoped keys, and an audit trail. Its Trust Center carries a SOC 2 Type II badge and certification. Advanced permission controls are appropriate where security content must be separated by role, while support for documents, apps, and web content gives the library a broad source base.

Pricing

Free

The Free plan costs nothing and includes 10 Trust Center credits per month. It has no questionnaire automation and no integrations. It is suitable for a team that mainly needs to share security posture and documents through a trust center, not for an operation expecting automated responses or connected systems.

Business

Business starts at $9,600 a year, billed starting at $9,600 a year. It includes the full Conveyor platform, unlimited seats, 100 Trust Center Credits, 20 Questionnaire Credits, 10 RFP Projects, and volume discounts. This is the plan for organizations with a steady review workload and enough volume to use those quotas; the annual starting price makes it difficult to justify for sporadic requests.

Enterprise

Enterprise uses custom pricing. It supports as many users and seats as needed, full platform access, pay-for-what-you-use billing with volume discounts, integrations, analytics, enterprise settings, and dedicated Conveyor Support. Larger teams that need flexible usage or formal administration should request this tier, while buyers needing a predictable public price will find the Business starting point easier to assess.

Platforms

Conveyor is offered through a web app, browser extension, and API. That combination supports day-to-day review work in the browser while allowing connected systems and custom workflows through the API.

Who it's for

Choose Conveyor if your company repeatedly handles customer security reviews or RFPs, has knowledge spread across several systems, and needs evidence attached to answers. It is particularly relevant to security and trust teams that must keep a shared library current and enforce access boundaries.

It is less suitable for a small organization with a handful of proposals, a team that only needs a simple document repository, or a buyer unwilling to commit to a $9,600-per-year starting plan for automation and integrations.

Pros and cons

Pros

• Evidence-centered answers: confidence scores and direct evidence links make review and approval more accountable.
• Knowledge maintenance: the Librarian identifies stale, conflicting, and missing information instead of leaving quality control to manual searches.
• Broad connectivity: major CRM, collaboration, document, support, and project tools are covered, alongside a public API.
• Governance: advanced permissions, OAuth role controls, scoped keys, and an audit trail address sensitive security content.
• Room to scale: Business includes unlimited seats, and Enterprise adds flexible usage and dedicated support.

Cons

• Restricted Free plan: 10 monthly Trust Center credits and no automation or integrations limit it to basic trust-center sharing.
• High entry price: Business starts at $9,600 a year, a substantial commitment for low-volume teams.
• Usage quotas: Business is capped at 100 Trust Center Credits, 20 Questionnaire Credits, and 10 RFP Projects, so heavier users may need Enterprise terms.

Alternatives

For a broader shortlist, see AI RFP Response Software and AI Knowledge Base Software.

• Bid Responder is a lower-cost option when a small team wants a $$29-per-month Starter plan with three team members, 10 projects, 250 AI answers, and exports.
• Craxy AI fits a lightweight proposal workflow, with a free plan limited to one user and one proposal a month.
• Presel is worth considering when a seven-day Pro trial without a credit card is the priority.
• RFPropel is a better match for buyers seeking published monthly credit tiers, including a $$19.99 Pro plan.
• Beyond.RFP is another paid web-based RFP option.
• BidManager is a paid choice available on web and self-hosted deployments.
• BidPlan is a paid web-based alternative.
• Ombud suits buyers comfortable requesting custom pricing rather than selecting a public plan.

Verdict

Conveyor is a strong choice for established security and trust teams that need maintained knowledge, inspectable evidence, integrations, and controls in one workflow. Choose it for defensible, repeatable review operations; look elsewhere if your volume is low, your needs stop at a simple trust center, or a $$9,600 annual starting price and plan quotas do not fit.