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Conduent Loan Manager

Conduent lists its headquarters in Florham Park, New Jersey.

What it is

Conduent Loan Manager is a browser-based system for servicing loans and managing collections. It supports auto, light and commercial truck, powersport and marine vehicle loans, unsecured credit lines, and fixed or variable rates with complex loan and lease terms. A single-screen account view brings together loan and collection management, account details, data updates, dashboards, payoff quotes, transaction history and collateral information. Collections tools include an auto dialer with calling parameters, queue handling and customer call initiation. The system also offers case and contract management, alerts, document storage and retrieval, payment plans, bankruptcy services, credit bureau reporting and customer self-service. Letters, texts and emails can be triggered by agents or rules. Clients can configure workflows and business rules, while integrations combine servicing, collections, document imaging and payment processing vendors. Conduent describes a demand-based SaaS service hosted on a private cloud and accessed through a client-exclusive secure VPN. It lists 99.999% uptime and an average implementation timeframe of 3–4 months. Pricing is on request.

For and against

For

  • Supports multiple vehicle loan types and unsecured credit.
  • Combines account and collections tools in one interface.
  • Configurable workflows and business rules.
  • Includes customer self-service and payment plans.
  • Supports letters, texts and email communications.

Against

  • Pricing is available only on request.
  • Average implementation takes 3–4 months.
  • Access requires a secure client-exclusive VPN.

The verdict

Loan Manager combines servicing, collections and related account tools for several consumer credit types. Prospective customers need to request pricing and plan for the stated implementation timeframe.

Who it suits

It suits lenders and servicers handling vehicle loans, leases or unsecured credit who need servicing and collections in one browser-based system. Conduent also describes it as supporting large consumer loan and lease portfolios.

Plans and prices

Conduent Loan Manager

Priced on request

Pricing by request · Request a demo

Every plan, in full

On the record

Account tools
Features include account search, a loan dashboard, payoff quotes, transaction history and collateral information.downloads.conduent.com · read 7 Oct 2026
Availability
Conduent advertises 99.999% uptime for Loan Manager.conduent.com · read 8 Oct 2026
Collections tools
The platform includes an integrated auto dialer with calling parameters, queue handling and customer call initiation.downloads.conduent.com · read 7 Oct 2026
Communications
The system can send letters, texts and emails triggered by agents or rules.conduent.com · read 8 Oct 2026
Configurable workflows
Conduent says clients can customize workflows and business rules to their operating processes and needs.news.conduent.com · read 7 Oct 2026
Core features
Listed functions include account dashboards, case and contract management, configurable alerts, document storage and retrieval, payoff quotes and transaction history.conduent.com · read 8 Oct 2026
Hosting
Conduent describes Loan Manager as a private cloud-based system delivered through a demand-based SaaS approach.investor.conduent.com · read 7 Oct 2026
Implementation
Conduent lists an average implementation timeframe of 3–4 months.conduent.com · read 8 Oct 2026
Integrations
Conduent says integration with industry-leading service providers and embedded workflows enables automation across operations.conduent.com · read 8 Oct 2026
Loan types
The platform supports auto, light and commercial truck, power sport and marine vehicle loans, as well as unsecured lines of credit.conduent.com · read 8 Oct 2026
Notable scale
Conduent says it supports nearly 14 million consumer loans and leases and manages close to $200 billion in consumer loan assets.conduent.com · read 8 Oct 2026
Platform access
Conduent's brochure describes Loan Manager as a browser-based interface.downloads.conduent.com · read 8 Oct 2026
Purpose
Loan Manager is a digital loan and lease servicing and collections platform for financial institutions, credit unions, OEM captives and consumer finance firms.conduent.com · read 8 Oct 2026
Rate handling
It handles fixed or variable rates and complex loan and lease terms.conduent.com · read 8 Oct 2026
Scale
Conduent says Loan Manager supports nearly 14 million consumer loans and leases and manages close to $200 billion in consumer loan assets.conduent.com · read 7 Oct 2026
Security
Conduent says Loan Manager is accessed through a private cloud and a secure VPN exclusive to its clients.conduent.com · read 8 Oct 2026
Single-screen account view
Users can manage loans and collections, view account details and update data through a single-screen interface.downloads.conduent.com · read 7 Oct 2026
Special services
Listed services include bankruptcy, credit bureau reporting, customer self-service, payment plans and vendor management.conduent.com · read 8 Oct 2026

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