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CommunityForce
Ashburn, Virginia
What it is
CommunityForce is a web-based awards management platform for grants, scholarships, fellowships, and research funding. It supports programs from funding discovery and applications through review, awards, disbursement, compliance, reporting, and closeout. Application tools include conditional forms, eligibility screening, applications shared across opportunities, and applicant dashboards. Committees can collaborate on reviews using scoring and rubrics; administrators can handle bulk awards, renewals, and post-award requirements. Phoenix can search Grants.gov, IRS Form 990 filings, and a curated list for opportunities aligned with an organization’s funding profile. Its AI features can summarize applications, suggest reviewer scores, flag AI-written essays, and answer questions from live program data. The platform offers ad hoc reports, dashboards, exports, and embedded Microsoft Power BI dashboards. Integrations include Salesforce, DocuSign, Stripe, Twilio, SendGrid, SMTP email, and Google Translate. The maker says AI is off by default, changes require human approval, and customer data is not used to train AI models. Pricing is on request.
For and against
For
- Covers the funding lifecycle through closeout.
- Includes conditional forms and eligibility screening.
- Phoenix offers application summaries and reviewer suggestions.
- Reports can be exported or shown in Power BI.
- Separate private environments are provided for organizations.
Against
- Pricing is available on request.
- The platform is web-only.
- Basic live trainer sessions are capped at four hours monthly.
The verdict
CommunityForce brings application, review, award, compliance, and reporting workflows into one platform. Its AI governance settings and request-based pricing are useful considerations for organizations evaluating it.
Who it suits
It may suit federal or state agencies, universities, foundations, nonprofits, and research institutions managing funding programs. Prospective customers can book a demo or talk to an expert about pricing.
Plans and prices
CommunityForce awards management platform
Plans and pricing not listed on the maker’s current product pages
Read 5 Oct 2026 · communityforce.com
On the record
- AI assistance
- Phoenix Copilot answers questions from live program data, while Phoenix Agents can summarize applications, suggest review scores and draft donor outreach for human approval.communityforce.com · read 5 Oct 2026
- AI features
- Phoenix can summarize applications, suggest reviewer scores, flag AI-written essays and answer questions using live platform data.communityforce.com · read 5 Oct 2026
- AI governance
- The company says AI is off by default, requires human approval for changes, and customer data is not used to train AI models.communityforce.com · read 5 Oct 2026
- Compliance and accessibility
- The maker lists Section 508, FERPA and PCI-DSS, says the platform is built to WCAG 2.2 AA, and describes 2 CFR 200 Uniform Guidance support for grants.communityforce.com · read 5 Oct 2026
- Data isolation
- Each organization runs in its own private environment with a separate database and file storage on Microsoft Azure.communityforce.com · read 5 Oct 2026
- Forms and applications
- Features include conditional application forms, pre-qualification screening, shared applications across opportunities and applicant dashboards.communityforce.com · read 5 Oct 2026
- Funding discovery
- Phoenix searches Grants.gov, IRS Form 990 filings and a curated list, then ranks opportunities against an organization’s funding profile.communityforce.com · read 5 Oct 2026
- Integrations
- Listed integrations include SAML 2.0 single sign-on, Salesforce, DocuSign, Microsoft Power BI, Stripe, Twilio, SendGrid, SMTP email and Google Translate.communityforce.com · read 5 Oct 2026
- Lifecycle
- The platform supports programs from application and review through awards, disbursement, compliance, reporting and closeout.communityforce.com · read 5 Oct 2026
- Organization scale
- The company reports more than 200 organizations, 165 million applications processed and more than $569 million awarded through the platform.communityforce.com · read 5 Oct 2026
- Privacy and access
- Security controls include role-based access, optional two-factor sign-in, activity logging and encryption; the maker says customer data is not used to train AI models.communityforce.com · read 5 Oct 2026
- Program features
- The platform supports customizable applications, eligibility screening, committee review and scoring, bulk awards, renewals, post-award requirements and closeout.communityforce.com · read 5 Oct 2026
- Purpose
- CommunityForce is an awards management platform for grants, scholarships, fellowships and research funding.communityforce.com · read 5 Oct 2026
- Reporting
- Users can build ad hoc reports and dashboards, export reports, and use embedded Microsoft Power BI dashboards.communityforce.com · read 5 Oct 2026
- Scale
- The company reports more than 165 million applications processed, more than $569 million awarded and more than 200 organizations served.communityforce.com · read 5 Oct 2026
- Security
- The maker lists FedRAMP certification and SOC 2 Type II, and says each organization has a separate database and file storage environment.communityforce.com · read 5 Oct 2026
- Support
- The support agreement describes weekday support by ticket and phone, with responses within 24 business hours based on priority; basic support includes live trainer sessions, capped at four hours per month.clientsupport.communityforce.com · read 5 Oct 2026
- Support and purchasing
- The maker directs prospective customers to book a demo or talk to an expert; the current product pages do not state a trial or public subscription price.communityforce.com · read 5 Oct 2026
