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Collar
What it is
Collar is pet-business software for managing grooming appointments, scheduling, payments, and other operations. Groomers can accept booking requests at any time, with availability controlled by rules for breed, size, coat type, staff availability, and capacity. Schedules can be set for individual groomers or shared across services. Automated reminders can be sent through in-app chat, email, or SMS based on customer preferences and past interactions. Businesses can request deposits, charge a card on file after an appointment, and adjust the final total before payment. Collar Chat supports text, photo, video, and report sharing, as well as reminders and ready-to-collect notifications. Pet and owner records can contain vaccination information, grooming notes, and contact details. Other listed tools include marketing campaigns, e-commerce, multi-site management, reporting, tagging automations, and staff task management. Collar is available on web, Android, and iOS. Its plans start at £49 a month for Essential, which allows up to 3 service listings, 5 team members, 1 site, and 500 transactional SMS. A 14-day trial is available.
For and against
For
- Online booking availability follows service and capacity rules.
- Automated reminders can use chat, email, or SMS.
- Businesses can request deposits and charge cards on file.
- Pet profiles can store vaccination information and grooming notes.
- A 14-day trial is available.
Against
- No free plan is listed.
- Essential allows up to 3 service listings and 5 team members.
- Domestic Visa and Mastercard acceptance only.
- UK transaction fees are 1.5% + 20p on all plans.
The verdict
Collar combines grooming bookings and schedules with reminders, payment handling, communications, and pet records. The listed plans have service, staffing, site, and SMS limits, and payment acceptance is limited to domestic Visa and Mastercard.
Who it suits
Collar may suit grooming businesses that need booking, scheduling, reminders, payment tools, and pet records. It is listed for web, Android, and iOS.
Plans and prices
Essential
Up to 3 service listings · 5 team members · 1 site · 500 transactional SMS
Read 7 Oct 2026 · collar.pet
Premium
Up to 6 service listings · 10 team members · 1 site · 1,500 transactional SMS
Read 7 Oct 2026 · collar.pet
Business
Up to 12 service listings · 15 team members · 2 sites · 2,000 transactional SMS
Read 7 Oct 2026 · collar.pet
On the record
- Communications
- Collar Chat supports text, photo, video and report sharing, along with reminders and ready-to-collect notifications.collar.pet · read 7 Oct 2026
- Data migration
- The pricing page lists a £50 one-time data migration fee for Essential and says data migration is included in Premium and Business.collar.pet · read 7 Oct 2026
- Integrations
- The pricing page lists Google Analytics and Google Calendar integrations; the grooming page says payment processing is handled by Stripe.collar.pet · read 7 Oct 2026
- Maker
- The site identifies Collar Ltd as the trademark holder and says the company is registered in England and Wales.collar.pet · read 7 Oct 2026
- Mobile apps
- The Collar app is available through the iOS App Store and Android app store.collar.pet · read 7 Oct 2026
- Online booking
- Groomers can accept booking requests 24/7, with availability governed by rules for breed, size, coat type, staff availability and capacity.collar.pet · read 7 Oct 2026
- Other features
- The platform also lists marketing campaigns, e-commerce, multi-site management, reporting, tagging automations and staff task management.collar.pet · read 7 Oct 2026
- Payments
- Businesses can request deposits, automatically charge cards on file after appointments, and adjust the final total before payment.collar.pet · read 7 Oct 2026
- Pet records
- Pet and owner profiles can include vaccination information, grooming notes from past appointments and contact details.collar.pet · read 7 Oct 2026
- Pricing limits
- The pricing page lists domestic Visa and Mastercard acceptance only and UK transaction fees of 1.5% + 20p on all three plans.collar.pet · read 7 Oct 2026
- Product
- Collar provides pet-business software for managing grooming appointments, scheduling, payments and other business operations.collar.pet · read 7 Oct 2026
- Reminders
- Automated reminders can be sent through in-app chat, email or SMS based on customer preferences and past interactions.collar.pet · read 7 Oct 2026
- Scheduling
- The system supports groomer-specific schedules or shared schedules across services, with availability and capacity management.collar.pet · read 7 Oct 2026
- Security
- Collar says data is encrypted, user personal data or activity is not tracked or shared with third parties, requests use SSL encryption over a proxy tunnel, and Stripe handles payment processing.collar.pet · read 7 Oct 2026
- Support
- The pricing page includes email support and monthly service setup and advisory sessions, with one session on Essential, two on Premium and four on Business.collar.pet · read 7 Oct 2026
