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Cohora

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Pricing is tied to engagement; request a demo for details.

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On the record

AI intelligence
Cohora says its Alfred intelligence layer analyzes customer behavior, engagement patterns, and customer data to recommend opportunities for teams.cohora.com · read 10 Oct 2026
Analytics
The platform provides real-time insights on customer movement, churn risk, segment migration, lifetime value trends, and campaign impact on engagement and retention.cohora.com · read 11 Oct 2026
Audience
The site targets ecommerce and direct-to-consumer brands, and names fashion, beauty, wellness, and consumer packaged goods brands as examples.cohora.com · read 11 Oct 2026
Channels
Cohora describes multi-channel engagement across email, SMS, social, and community.cohora.com · read 11 Oct 2026
Compatibility
Cohora says it complements Smile.io by adding customer insights, user-generated content, and engagement without replacing Smile.io features.cohora.com · read 11 Oct 2026
Customer data
The platform brings together purchase history, preferences, engagement activity, feedback, behavioral signals, and other customer interactions.cohora.com · read 10 Oct 2026
Engagement
Cohora supports branded community spaces, user-generated content collection, and interactive activities such as reviews, surveys, and polls.cohora.com · read 11 Oct 2026
Implementation
A Cohora article says the platform can typically be integrated in one to two weeks and operates alongside the existing customer experience.cohora.com · read 11 Oct 2026
Integrations
The FAQ says Cohora integrates directly with Shopify, Klaviyo, ESPs, CDPs, and other marketing-stack tools.cohora.com · read 11 Oct 2026
Klaviyo relationship
Cohora says it works alongside Klaviyo to supply customer insights, user-generated content, and engagement inputs, and does not replace Klaviyo messaging or automation.cohora.com · read 10 Oct 2026
Loyalty features
Cohora supports loyalty programs that reward customers for transactions and engagement.cohora.com · read 10 Oct 2026
Onboarding and support
Cohora says most brands are live within a few weeks and its team helps with integrations, segmentation, and campaign design; it says Cohora requires minimal to no IT support.cohora.com · read 10 Oct 2026
Personalization
Cohora says brands can use behavior, interests, and past purchases to personalize customer journeys, promotions, and product recommendations.cohora.com · read 11 Oct 2026
Pricing model
A Cohora article states that its pricing is tied to engagement rather than simply to the total size of a customer database; it does not state a price.cohora.com · read 11 Oct 2026
Privacy
Cohora’s privacy notice says it does not process sensitive personal information and may share information with contracted service providers for specified services.cohora.com · read 11 Oct 2026
Privacy rights
The privacy notice describes rights that may apply in certain regions, including access, correction, erasure, restriction, and data portability requests.cohora.com · read 10 Oct 2026
Product
Cohora describes itself as a customer intelligence and retention platform for ecommerce brands, using first-party and zero-party data to identify retention opportunities.cohora.com · read 11 Oct 2026
Rewards
Its loyalty engine can reward actions such as reviews, referrals, community challenges, and post-purchase quizzes, with customizable points, tiers, badges, and rankings.cohora.com · read 11 Oct 2026

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