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- CM.com Business Messaging API
On the recordRead 7 Oct 202616 facts
CM.com Business Messaging API
Breda, Netherlands
Plans and prices
Pay-per-use SMS
Priced on request
50,000 messages/month threshold for volume discount
Read 24 Sep 2026 · cm.com
Go
$58a month
1 profile · HTTP endpoint · multichannel fallback · email support
Read 7 Oct 2026 · cm.com
Basic
$180a month
5 profiles · 50 messages/second throughput · email and phone support
Read 7 Oct 2026 · cm.com
Advanced
$590a month
15 profiles · 100 messages/second throughput · SMPP connection up to 10 · email, phone, and live chat support
Read 7 Oct 2026 · cm.com
Custom
Priced on request
Tailored throughput up to 1000 messages/second · unlimited SMPP connections · dedicated account manager
Read 7 Oct 2026 · cm.com
On the record
- Bulk tools
- The API supports batch messages, bulk sending, message tagging, validity periods, and conversations that bundle text and images.developers.cm.com · read 7 Oct 2026
- Company
- CM.com says it was founded in 1999 in Breda, Netherlands.cm.com · read 7 Oct 2026
- Dashboard and analytics
- The Channels dashboard lets customers view connected channels, add accounts, request channels and numbers, see monthly active users, and test WhatsApp Business in a sandbox.cm.com · read 7 Oct 2026
- Data location and privacy
- CM.com says it is headquartered in the Netherlands, processes data within the EU, and is GDPR compliant by default.cm.com · read 7 Oct 2026
- Developer languages
- The product page names PHP, Java, and C# as supported coding languages and links to API documentation and a sandbox.cm.com · read 7 Oct 2026
- Fallback
- Phone-number channels such as WhatsApp can be configured to fall back to SMS when delivery fails, with routing rules configured by CM.com.developers.cm.com · read 7 Oct 2026
- Integrations
- CM.com lists technology partners including Salesforce, Shopify, Zendesk, Magento, Microsoft Dynamics, Genesys, Intercom, SAP, HubSpot, and Shopware.cm.com · read 7 Oct 2026
- Purpose
- The Business Messaging API sends messages worldwide through one API across SMS and other messaging channels.cm.com · read 7 Oct 2026
- Rich messaging
- OTT messages can include images, audio, video, quick reply buttons, rich cards, and stickers.developers.cm.com · read 7 Oct 2026
- Security certifications
- CM.com states that its customer services are certified to ISO 27001, 27017, 27018, 9001, 14001, and 20000 standards.cm.com · read 7 Oct 2026
- Support
- CM.com support materials include a Knowledge Center, developer portal, and status page; its support chatbot can connect users to a human agent during office hours.cm.com · read 7 Oct 2026
- Supported channels
- The API documentation lists Apple Messages for Business, Facebook Messenger, Instagram Messaging, LINE, push, RCS, SMS, Telegram, Viber for Business, and WhatsApp as supported channels.developers.cm.com · read 7 Oct 2026
- Trial
- The API documentation describes a trial to test most capabilities in minutes without platform onboarding or configuring channels.developers.cm.com · read 7 Oct 2026
- Who it serves
- CM.com identifies retail and ecommerce, leisure and travel, tech and media, government and education, utilities and logistics, and financial services as key industries.cm.com · read 7 Oct 2026
