- Home
- Cleaning Service Software
- CleanCloud
CleanCloud
London, United Kingdom
What it is
CleanCloud is a business platform for laundromats, dry cleaners, shoe repair shops, and alterations businesses. Its point-of-sale tools record order details and notes, take payments, support digital waivers, and notify customers by SMS, email, push notification, or WhatsApp. Pickup and delivery features include customer and driver apps, route optimization, delivery photos and signatures, and live chat. The platform tracks wash-and-fold work and can support assisted or automated assembly with Metalprogetti and Quicksort/GMS. Marketing tools cover email, SMS, and push campaigns, automated marketing, loyalty and referral codes, and review requests. Monthly order limits are 500 on Lite, 2,000 on Pro, 3,000 on Grow, and 10,000 on Grow+. Grow includes API access; Pro includes pickup and delivery. CleanCloud works on PC, Mac, iOS, Android, Chromebooks, and web, and has a dedicated iPad app. It offers a 14-day trial but no free plan. Optional SMS credits, Journey credits, and a custom branded app carry additional fees.
For and against
For
- POS includes payments and digital waivers.
- Pickup and delivery tools include route optimization.
- Marketing includes loyalty and referral codes.
- Integrations include QuickBooks, Xero, and DoorDash.
- A 14-day trial is available.
Against
- There is no free plan.
- Plans have monthly order limits.
- Optional SMS and Journey credits cost extra.
- Grow+ requires a 12-month minimum commitment.
The verdict
CleanCloud combines order management, delivery, workflow, and marketing tools for cleaning and repair businesses. Compare the plan order limits and additional fees with your operating needs before choosing.
Who it suits
CleanCloud suits laundromats and related businesses that need to manage orders, customer communications, and delivery operations. Its plans also accommodate businesses looking for API access or a branded customer app.
Plans and prices
Lite
500 orders/month · unlimited stations · unlimited staff · unlimited customers
Read 15 Oct 2026 · cleancloudapp.com
Pro
2,000 orders/month · pickup and delivery · Uber/DoorDash · route tools
Read 15 Oct 2026 · cleancloudapp.com
Grow
3,000 orders/month · auto assembly · automated marketing · automated review promotion
Read 15 Oct 2026 · cleancloudapp.com
Grow+
10,000 orders/month · branded iOS/Android app · dedicated account manager · custom onboarding
Read 15 Oct 2026 · cleancloudapp.com
On the record
- Additional fees
- The pricing FAQ says optional SMS credits, Journey credits, and the custom branded app carry additional fees.cleancloudapp.com · read 4 Oct 2026
- API examples
- The API documentation supplies examples for PHP, cURL, JavaScript, Node.js, Python and Ruby rather than named SDK packages.cleancloudapp.com · read 15 Oct 2026
- API limits
- API access requires Grow or Grow+, is limited to 50,000 requests per month and three requests per second, and higher capacity requires an account manager.cleancloudapp.com · read 15 Oct 2026
- Company
- CleanCloud Limited says it is incorporated in England and gives its registered office as 2 Old Street Yards, London, EC1Y 8AF, UK.cleancloudapp.com · read 4 Oct 2026
- Company facts
- LinkedIn describes CleanCloud as a privately held London software company with 11–50 employees, founded in 2014.linkedin.com · read 15 Oct 2026
- Custom app terms
- The terms say custom branded app development normally takes 6–8 weeks, with possible app-store rejection delays and paid maintenance limits.cleancloudapp.com · read 15 Oct 2026
- Device support
- The POS is stated to work on PC, Mac, iOS, Android and Chromebooks, with a dedicated iPad app.cleancloudapp.com · read 15 Oct 2026
- Documentation and support
- The help center lists hundreds of articles across onboarding, workflow, hardware, printers, payments, delivery, notifications, security, reports, invoicing, assembly and plant mode, alongside training videos and University content.intercom.help · read 15 Oct 2026
- Growth milestone
- A company announcement dated 14 March 2024 reported more than 10 million customers reached and over $1 billion in transactions.cleancloudapp.com · read 15 Oct 2026
- Hosted website
- Subscriptions include a responsive hosted website with a builder, booking and contact plugins, email forwarding and free SSL.cleancloudapp.com · read 15 Oct 2026
- Integrations
- Listed partners include ActiveCampaign, DoorDash, Uber, Gusto, QuickBooks, Xero, Speed Queen, Huebsch, LaundryCard, FasCard, Laundroworks, Tangerpay, SpyderWash, Payrange, Metalprogetti and Quicksort/GMS.cleancloudapp.com · read 15 Oct 2026
- Legal entity
- UK Companies House lists CLEANCLOUD LTD, company 09357458, active and incorporated on 16 December 2014 for business and domestic software development.find-and-update.company-information.service.gov.uk · read 15 Oct 2026
- Limit: billing complaint
- The sole Trustpilot reviewer alleges a free-trial payment prompt, an unresolved refund request and a blocked account.ca.trustpilot.com · read 15 Oct 2026
- Limit: data-entry details
- GetApp reviews mention deleted duplicate items remaining on receipts and customer details missing from tag tickets.getapp.de · read 15 Oct 2026
- Limit: GPS and delivery timing
- A Google Play reviewer says GPS tracking and driver arrival notifications can be inaccurate, including arrivals earlier than expected.play.google.com · read 15 Oct 2026
- Limit: messaging and support
- G2 complaints include one-way SMS, weak support for accounting or printer integrations, white-label app delays and expensive marketing for multi-store users.g2.com · read 15 Oct 2026
- Limit: mobile onboarding and tracking
- Apple reviewers report wrong pickup-tracking times, inability to cancel some orders and difficulty changing the selected cleaner or recovering an account.apps.apple.com · read 15 Oct 2026
- Limit: reliability and service
- Capterra reviewers report bugs, inconsistent updates, unstable features and difficult post-sales escalation; one recent review called the product overpriced and hard to cancel.capterra.com · read 15 Oct 2026
