Casey the Help Agent pricing

4 plans on the record

Every plan

Help Agent Resolutions

$2 a month

Pay-per-resolution; no resolution, no charge

Out-of-the-box setup to deploy across channels · Unified Search and Chat on help sites and portals · Personalized conversational agent grounded in structured and unstructured data · Unmetered Agentforce actions and Data 360 queries per resolution

Read 25 Sep 2026 · salesforce.com

Core

$195 a month, billed yearly

Billed annually

Case management · Self-Service Help Center · Slack Business+ with Slackbot

Read 25 Sep 2026 · salesforce.com

Advanced

$395 a month, billed yearly

Billed annually

Includes Core · Casey, the Help Agent · Premier Success Plan, full sandbox, Backup & Recover / Data Detect

Read 25 Sep 2026 · salesforce.com

Max

$550 a month, billed yearly

Billed annually

2.75M Flex Credits per org per year · 1 GB data storage per user

Read 25 Sep 2026 · salesforce.com