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Apartments.com Rental Manager
Washington, DC
What it is
Apartments.com Rental Manager combines rental listings with tools for screening tenants, collecting rent, handling maintenance requests, and tracking expenses. Listings can appear across Apartments.com Network websites, and the maker says published rentals also appear on Homes.com. A free Basic listing offers 21 days of standard visibility, a standard-sized ad, and placement on six Apartments.com Network websites. Premium listing pricing varies by state and market; for properties with one to four units, listed Premium features include Matterport 3D tours, up to six videos, a larger ad, and increased visibility. Screening covers eviction and criminal history, summarized credit risk, and a TransUnion ResidentScore. Applicants pay $32.00 + tax for an application and reports, which they can share for 30 days with up to 10 participating landlords. Owners can collect rent and security deposits online, automate reminders and late fees, and access tax documents. Renters pay by checking account for free or use debit card, credit card, Apple Pay, or Google Pay for a 2.75% fee. Eligible established renters in good standing using ACH can receive payment a day sooner through free Express Pay. Property managers and owners must use a mobile web browser to manage listings, not the Apartments.com mobile app.
For and against
For
- Free Basic listing includes 21 days of standard visibility.
- Screening includes eviction, criminal, and credit-risk information.
- Online collection supports rent and security deposits.
- Checking-account rent payments are free.
- Messages includes auto-replies and AI response assistance.
Against
- Applicants pay $32.00 + tax for screening reports.
- Card, Apple Pay, and Google Pay payments incur a 2.75% fee.
- Premium listing pricing varies by state and market.
- Listing management requires a mobile browser, not the app.
The verdict
Rental Manager covers several common rental operations, from publishing a listing to collecting payments and tracking maintenance. The free listing has defined visibility limits, and screening and some payment options add fees.
Who it suits
It suits property owners and managers who want listing, screening, rent collection, maintenance, and expense tools in one service. Renters applying through the service should note the application and screening charge and payment fees for non-checking-account methods.
Plans and prices
Free
Basic listing · 21 days of standard visibility · standard-sized ad · listing appears on 6 Apartments.com Network websites
Read 4 Oct 2026 · apartments.com
Premium listing
For properties with 1–4 units · Matterport 3D tours · up to 6 videos (1GB) · larger ad and increased visibility
Read 4 Oct 2026 · apartments.com
On the record
- Express Pay
- Express Pay is described as free and provides eligible established renters in good standing with ACH payments a day sooner.apartments.com · read 4 Oct 2026
- Integrations
- The listing page describes Matterport 3D tours as a Premium feature, and the screening page identifies TransUnion as the provider of ResidentScore.apartments.com · read 4 Oct 2026
- Listing distribution
- Listings appear across Apartments.com Network websites, and the maker says published rentals also appear on Homes.com.apartments.com · read 4 Oct 2026
- Listing limits
- The free listing includes 21 days of standard visibility, while Premium pricing varies by state and market.apartments.com · read 4 Oct 2026
- Messaging
- Messages provides a central leasing inbox with auto-reply messaging, AI-powered response assistance, and the ability to invite renters to apply from a chat.apartments.com · read 4 Oct 2026
- Mobile access
- Property managers and owners should use a mobile web browser to manage listings because they cannot use the Apartments.com mobile app for that purpose.propertyhelp.apartments.com · read 4 Oct 2026
- Payment methods and fee
- Renters can pay by checking account for free or use a debit card, credit card, Apple Pay, or Google Pay for a 2.75% fee.apartments.com · read 4 Oct 2026
- Purpose
- Rental Manager provides tools for listing rentals, screening tenants, collecting rent, managing maintenance requests, and tracking expenses.apartments.com · read 4 Oct 2026
- Rent collection
- Landlords can collect rent and security deposits online, automate rent reminders and late fees, and access tax documents.apartments.com · read 4 Oct 2026
- Screening fee
- Applicants pay $32.00 + tax for an application and screening reports, which they can share for 30 days with up to 10 participating landlords.apartments.com · read 4 Oct 2026
- Support
- The listing page directs users with questions to the Apartments.com Help Center and gives a phone number and email for properties with five or more units.apartments.com · read 4 Oct 2026
- Tenant screening
- Screening includes eviction and criminal history, summarized credit risk, and a TransUnion ResidentScore.apartments.com · read 4 Oct 2026
