Affinity
San Francisco, California, United States
What it is
Affinity is a CRM for private capital firms, with tools for finding, managing, and closing deals. It captures email and calendar activity to create and update people and company records, and maps relationships across a firm to show relationship strength and possible warm introductions. Deal workflows cover sourcing and management, portfolio support, investor relations, and fundraising. Its mobile app provides enriched company and people information, relationship history, meeting details, and deal pipeline actions. Affinity is available on Android, iOS, and web, with API access and an extension. Integrations include Microsoft Teams, PitchBook, Dropbox, and Crunchbase. Essential costs $2,000 a year per user, billed annually. Scale costs $2,300 a year per user, billed annually, and adds AI Chat, a meeting Notetaker, Affinity Ascend agents, and a hosted MCP server. Advanced is $2,700 a year per user, billed annually, and adds enrichment, insights, packaged integrations, and workflow automations. Enterprise pricing is custom.
For and against
For
- Captures email and calendar activity automatically
- Maps firm relationships and warm introduction paths
- Supports fundraising and portfolio workflows
- Mobile app includes deal pipeline actions
- Standard onboarding covers data import and field mapping
Against
- No free plan
- Essential starts at $2,000 a year per user
- Enterprise pricing is custom
The verdict
Affinity brings relationship intelligence, activity capture, and deal workflows into a CRM built for private capital teams. Its listed annual per-user plans start at $2,000, with custom pricing for Enterprise.
Who it suits
Affinity suits private equity, venture capital, private credit, investment banking, family office, and other private capital teams that manage relationships and deal workflows.
Plans and prices
Essential
Automatic email/calendar capture · relationship scoring · firmwide interaction history · deal pipeline
Read 15 Oct 2026 · affinity.co
Scale
Everything in Essential · Notetaker · AI Chat · Affinity Ascend agents
Read 15 Oct 2026 · affinity.co
Advanced
Everything in Scale · PitchBook/Dealroom/Crunchbase enrichment · Company Growth Insights · packaged integrations
Read 15 Oct 2026 · affinity.co
Enterprise
Everything in Advanced · fund-level permissions · enterprise SSO · custom retention
Read 15 Oct 2026 · affinity.co
On the record
- Activity capture
- Affinity captures email and calendar activity to create and update people and company records, reducing manual data entry.affinity.co · read 8 Oct 2026
- AI agents
- Affinity Ascend agents prepare meetings, capture conversations and update pipeline and CRM records for private-capital workflows.affinity.co · read 15 Oct 2026
- AI features
- Scale includes AI Chat, meeting Notetaker, Affinity Ascend agents, and a hosted MCP server for accessing Affinity data from AI tools.affinity.co · read 8 Oct 2026
- AI-tool connectivity
- A hosted MCP server connects Affinity data to Claude, ChatGPT, Gemini and Copilot for querying and updating CRM information.affinity.co · read 15 Oct 2026
- Analytics
- The product provides reporting and analytics over network, deal and portfolio activity.affinity.co · read 15 Oct 2026
- API limits
- The pricing page lists 100,000 API calls per month for Scale and Advanced and unlimited calls for Enterprise.affinity.co · read 8 Oct 2026
- API rate limits
- The documentation lists 100,000 monthly calls for Scale and Advanced, unlimited monthly calls for Enterprise, and a 900-calls-per-user-per-minute ceiling.api-docs.affinity.co · read 15 Oct 2026
- API versions
- The documentation says API v2 is current but does not yet have feature parity with v1.api-docs.affinity.co · read 15 Oct 2026
- API webhooks
- The API supports webhook subscriptions, with a documented limit of three webhook subscriptions per Affinity instance.api-docs.affinity.co · read 15 Oct 2026
- Audience
- Affinity identifies private equity, venture capital, private credit, investment banking, family offices, and other private capital teams among the industries it serves.affinity.co · read 8 Oct 2026
- Automatic activity capture
- Affinity automatically records email, calendar and meeting activity and creates or updates CRM records without manual entry.affinity.co · read 15 Oct 2026
- Company headquarters and size
- Crunchbase lists San Francisco, California headquarters and a 251–500 employee range.crunchbase.com · read 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as Affinity Inc., also known as Robyn, founded by Drew Oetting, Ray Zhou and Shubham Goel.crunchbase.com · read 15 Oct 2026
- Compliance
- Affinity lists SOC 2 Type II, ISO 27001, ISO 27017/27018, ISO 27701, GDPR/CCPA, and DORA among its security and compliance standards.affinity.co · read 8 Oct 2026
- Data enrichment
- Affinity enriches records from more than 40 sources, including PitchBook, Preqin and Grata.affinity.co · read 15 Oct 2026
- Deal workflows
- The CRM supports sourcing, deal-pipeline tracking, portfolio-company support, investor relations and fundraising workflows.affinity.co · read 15 Oct 2026
- Developer documentation
- Public documentation covers authentication, data models, entities, fields, interactions, notes, webhooks, rate-limit endpoints, examples and a dated changelog.api-docs.affinity.co · read 15 Oct 2026
- Documentation and support
- Affinity links a Help Center and support resources from its main site, while its API documentation provides extensive endpoint-level reference material and examples.affinity.co · read 15 Oct 2026
The review
Affinity is an AI-first CRM for private capital firms that connect relationship networks with deal work. It suits investment teams that need shared context on introductions, interactions, and pipelines more than a conventional sales CRM. The strongest case is a relationship-led sourcing process; teams seeking only a basic contact and pipeline tool may find the per-user commitment excessive.
Overview
Affinity captures email and calendar activity and uses it to create or update people and company records, reducing the need for manual logging. Its relationship intelligence maps connections across the firm, scores relationship strength, and surfaces potential warm-introduction paths. Firmwide interaction history then gives colleagues a common view of who has spoken with whom.
The product covers deal sourcing and management as well as portfolio support, investor relations, and fundraising workflows. That breadth makes it relevant to private equity, venture capital, private credit, investment banking, family offices, and other private capital teams. It is less compelling when relationship mapping is not central to the operating model.
Key features
Relationship intelligence and deal workflows
Relationship scoring and historical interactions help teams decide which contact can open a door and what context should accompany an outreach. Deal pipeline tracking keeps that relationship context alongside sourcing and transaction progress. The combination is a meaningful advantage for firms where opportunities arrive through networks rather than anonymous inbound leads.
AI, capture, and integrations
Scale adds a meeting Notetaker, AI Chat, Affinity Ascend agents, and a hosted MCP server for accessing Affinity data from AI tools. Advanced adds enrichment, Company Growth Insights, packaged integrations, workflow automations, and Industry Insights. Native, third-party, and custom connections include Microsoft Teams, PitchBook, Dropbox, and Crunchbase, giving teams routes to connect their existing research and collaboration systems.
Mobile, security, and administration
The mobile app brings enriched company and people data, relationship history, meeting information, and deal-pipeline actions to Android and iOS. Data is encrypted at rest and in transit, while production services run in an isolated AWS Virtual Private Cloud. Affinity cites SOC 2 Type II, ISO 27001, ISO 27017/27018, ISO 27701, GDPR/CCPA, and DORA. Team-, deal-, and user-level permissions support controlled access, and collaborator seats can provide scoped access to people outside the investment team. Standard onboarding includes data import, field mapping, and historical relationship data.
Pricing
There is no free plan. All published subscriptions are billed annually per user, so the cost scales directly with the investment team.
| Plan | Price | What it includes |
|---|---|---|
| Essential | $2,000 a year | Automatic email and calendar activity capture, relationship scoring, firmwide interaction history, deal pipeline tracking, and Affinity Labs |
| Scale | $2,300 a year | Everything in Essential, plus Notetaker, AI Chat, Affinity Ascend, hosted MCP server, and inferred network connections |
| Advanced | $2,700 a year | Everything in Scale, plus advanced enrichment, Company Growth Insights, packaged integrations, workflow automations, and Industry Insights |
| Enterprise | Custom pricing | Everything in Advanced, plus fund-level permissions, enterprise SSO, custom data retention, and unlimited API access |
Essential is the sensible entry point when shared relationship history and pipeline tracking are enough. Scale costs more but is the step up for teams that will use meeting capture and AI-assisted access to their data. Advanced is aimed at firms that need enrichment, packaged connections, and automation. Enterprise is for organizations requiring fund-level controls, SSO, retention customization, or more than the lower tiers' 100,000 API calls per month; Scale and Advanced each list that monthly API allowance, while Enterprise provides unlimited calls.
Platforms
Affinity supports Android, iOS, web, an API, and an extension. The combination covers desk-based CRM work, mobile deal updates, and connections to other systems.
Who it's for
Private equity, venture capital, private credit, investment banking, family-office, and related private-capital teams are the natural audience. It is particularly well matched to firms where prospect discovery and relationship CRM are core activities, and where multiple colleagues need the same interaction history. Smaller teams with limited use for relationship intelligence, AI functions, or investment-specific workflows have less reason to absorb an annual per-user subscription.
Pros and cons
Pros
- Relationship-led sourcing: relationship scoring, inferred connections, and warm-introduction paths connect firm networks to pipeline work.
- Less manual capture: email and calendar activity automatically updates records and preserves firmwide history.
- Investment-focused scope: deal, portfolio, investor-relations, and fundraising workflows sit in the same platform.
- Strong governance options: granular permissions, collaborator seats, enterprise controls, and extensive security certifications support sensitive teams.
Cons
- High recurring commitment: even Essential is $2,000 per user annually, with no free plan.
- Premium AI and automation tiers: Notetaker, AI Chat, Ascend, enrichment, and workflow automation require Scale or Advanced.
- API ceiling below Enterprise: Scale and Advanced are limited to 100,000 calls per month.
Alternatives
Choose Buzz when a freemium sales assistant, monthly billing, and export quotas are preferable to a private-capital CRM.
LinkedIn Sales Navigator is the better fit for prospecting on LinkedIn with 50 monthly InMail credits and a free trial.
Pick Sociabble, Oktopost, or EveryoneSocial when the priority is an employee-advocacy or social-marketing platform rather than investment relationship workflows.
Nimble suits teams wanting a general contact CRM with a free trial and defined contact, storage, and messaging allowances.
TexAu and OutX.ai are alternatives for lower-cost, freemium lead discovery with credit or lead-volume limits.
For category browsing, see Social Selling Software, Relationship Intelligence Software, and Investor Relationship Management Software.
Verdict
Affinity is the right choice for private capital teams that win opportunities through introductions and need one shared system for relationship intelligence and deal execution. Its principal reason to choose it is the automatic, firmwide connection between activity, networks, and investment workflows. Look elsewhere if your team needs a low-cost CRM, a free tier, or a straightforward sales prospecting tool without the private-capital focus.