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Abnormal Email Security

San Francisco, CA

What it is

Abnormal Email Security is a cloud service that uses behavioral AI to detect business email compromise, vendor fraud, account takeover, and AI-generated attacks. Its Attune foundation model builds behavioral baselines for individual identities and identifies deviations. The product page describes API deployment in 60 seconds. Search & Respond supports hunting, triage, and remediation across Microsoft 365 and Google with more than 30 filters. Custom AI Models can be created from email examples and natural-language descriptions, then tested against historical messages. Detection 360 investigates submitted missed attacks or false positives, explains outcomes, and updates detection models. Other capabilities analyze user-reported phishing, filter newsletters and promotions, and protect Slack, Microsoft Teams, and Zoom. Listed integrations include Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, Okta, Microsoft Entra ID, and ServiceNow. Abnormal says it maintains SOC 2 and several ISO certifications. Pricing is per-user mailbox and available on request.

For and against

For

  • Behavioral identity baselines
  • Microsoft 365 and Google support
  • More than 30 search filters
  • Custom detection models
  • Phishing analysis automation

Against

  • Pricing is available on request
  • Cloud deployment only
  • Per-user mailbox billing varies by features

The verdict

Abnormal Email Security combines behavioral detection with investigation, custom modeling, phishing analysis, and graymail filtering. Its cloud API deployment and broad integrations target organizational security teams, while pricing requires a request.

Who it suits

Abnormal Email Security is aimed at CISOs, security leaders, and SOC teams. It suits organizations using Microsoft 365 or Google that need behavioral email protection and response tools.

Plans and prices

Abnormal Email Security

Priced on request

Pricing available through a preferred partner or as a private offer through Azure Marketplace

Every plan, in full

On the record

Company
Abnormal says it was founded in 2018; an official launch announcement identifies San Francisco, California as its base.abnormal.ai · read 3 Oct 2026
Custom models
Custom AI Models lets users create detection models from email examples and natural-language descriptions, then test them against historical messages.abnormal.ai · read 3 Oct 2026
Deployment
The product page says deployment is via API in 60 seconds.abnormal.ai · read 3 Oct 2026
Detection
Abnormal says its Attune foundation model builds per-identity behavioral baselines and detects attacks by deviation from those baselines.abnormal.ai · read 3 Oct 2026
Email productivity
Email Productivity filters graymail such as newsletters, promotions, and bulk messages.abnormal.ai · read 3 Oct 2026
Integrations
Abnormal's integrations directory lists Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, Okta, Microsoft Entra ID, and ServiceNow among supported integrations.abnormal.ai · read 3 Oct 2026
Intended users
Abnormal describes its solutions as purpose-built for CISOs, security leaders, and SOC teams.abnormal.ai · read 3 Oct 2026
Messaging security
The product page describes behavioral AI protection for Slack, Microsoft Teams, and Zoom.abnormal.ai · read 3 Oct 2026
Operations
Detection 360 investigates submitted missed attacks or false positives, explains outcomes, and updates detection models.abnormal.ai · read 3 Oct 2026
Privacy
Abnormal says its customer Data Protection Addendum addresses privacy frameworks including GDPR and CCPA.abnormal.ai · read 3 Oct 2026
Purpose
Cloud Email Security uses behavioral AI to detect email attacks, including business email compromise, vendor fraud, account takeover, and AI-generated attacks.abnormal.ai · read 3 Oct 2026
Reported phishing
AI Security Mailbox automates analysis of user-reported phishing, user responses, and threat remediation.abnormal.ai · read 3 Oct 2026
Search and response
Search & Respond supports hunting, triage, and remediation across Microsoft 365 and Google, with more than 30 search filters.abnormal.ai · read 3 Oct 2026
Security and compliance
Abnormal says it maintains SOC 2 certification and is certified to ISO/IEC 27001:2022, ISO/IEC 27701:2019, and ISO/IEC 42001:2023.abnormal.ai · read 3 Oct 2026

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