- Home
- Knowledge base software
- Zoomin
On the recordRead 12 Oct 202621 facts
Zoomin
On the record
- Acquisition
- Zoomin’s official site says Salesforce completed its acquisition of Zoomin on November 1, 2024.zoominsoftware.com · read 12 Oct 2026
- AI and enterprise data
- Zoomin says trusted proprietary enterprise data, including unstructured knowledge, can help organizations deliver personalized AI knowledge experiences.zoominsoftware.com · read 12 Oct 2026
- Analytics
- Zoomin says its Analytics tool helps optimize documentation strategy.zoominsoftware.com · read 12 Oct 2026
- API
- Zoomin provides a developer API for secure calls to platform functionality and integration with new or existing applications.docs.zoominsoftware.com · read 12 Oct 2026
- Publishing audience
- bothzoominsoftware.com · read 20 Sep 2026
- Authentication
- The documentation portal supports Zoomin-managed users, SSO, JWT, and HTTP-header authentication options.docs.zoominsoftware.com · read 12 Oct 2026
- Content access
- Portal administrators can choose a locked site, an unlocked public site, or a hybrid site with public and permission-restricted content.docs.zoominsoftware.com · read 12 Oct 2026
- Content analytics
- Yeszoominsoftware.com · read 20 Sep 2026
- Documentation portal
- The site describes a documentation portal as a smart Docs Portal for technical content.zoominsoftware.com · read 12 Oct 2026
- In-product help
- The site describes In-product Help as a way for users to find answers without leaving the product.zoominsoftware.com · read 12 Oct 2026
- Integrations
- Zoomin describes its integrations as out-of-the-box connections that bring technical content where users are.zoominsoftware.com · read 12 Oct 2026
- Intended users
- The site presents tailored solutions for customer success, customer support, customer experience, and documentation teams.zoominsoftware.com · read 12 Oct 2026
- Knowledge experience
- Zoomin says its products consolidate knowledge across channels to deliver a unified self-service experience.zoominsoftware.com · read 12 Oct 2026
- Product focus
- Zoomin describes its platform as unifying product content and delivering accessible, personalized, secure content across customer touchpoints.zoominsoftware.com · read 12 Oct 2026
- Salesforce and ServiceNow
- Zoomin lists products for Salesforce Experience Cloud, Salesforce Service Cloud, and ServiceNow.docs.zoominsoftware.com · read 12 Oct 2026
- Salesforce partnership
- The homepage says Zoomin had been a Salesforce AppExchange partner since 2018 and a Salesforce Ventures portfolio company since 2019.zoominsoftware.com · read 12 Oct 2026
- Salesforce product
- The site describes Unified Knowledge as delivering product answers inside Salesforce.zoominsoftware.com · read 12 Oct 2026
- Search and permissions
- The platform documentation lists unified search, site and publication indexing, and role-based user management and permissions.docs.zoominsoftware.com · read 12 Oct 2026
