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XL Roleplay

Plans and prices

Extra video

$16.99usage-based

Video time billed per started minute; prepaid pack hours never expire

Individual

$99a month

7-day free trial for new customers · 30 min of video included in trial · Unlimited audio practice for fair individual use · 5 hours of video sessions/month

Business

$599a month

8 seats · Unlimited team audio practice · 35 shared video hours/month · Extra seats: $54.95/seat/month, each adding 2 pooled video hours/month

Every plan, in full

On the record

Coach channels
The maker says XL Roleplay Coach is available through web chat, SMS, email, and voice, with shared memory across channels when a mobile number is verified on the account.roleplay.xl.net · read 9 Oct 2026
Integrations and providers
The privacy policy names Google OAuth and Microsoft OAuth for authentication, Resend for email, Twilio for SMS and voice transport, and AI providers including xAI, HeyGen, Google, OpenAI, and Behavioral Signals for product functions.roleplay.xl.net · read 9 Oct 2026
Intended users
The maker presents the product for sales leaders who want to practice reps, review scorecards and transcripts, and use the reports in coaching and readiness reviews.roleplay.xl.net · read 9 Oct 2026
Manager access
For accounts under a company whose administrator has been promoted for the user's email domain, that administrator can play recordings and read transcripts and debriefs for users in that domain.roleplay.xl.net · read 9 Oct 2026
Methodology-based scoring
Organizations load their call stages, objection standards, and qualification rubrics, and sessions are scored against that methodology.roleplay.xl.net · read 9 Oct 2026
Privacy
The maker says it does not sell user data, use it for advertising, or use it to train AI foundation models; it also says it does not use third-party analytics or tracking cookies.roleplay.xl.net · read 9 Oct 2026
Product
XL Roleplay is AI sales-roleplay training software for sales and customer-service reps, with live audio/video practice against AI buyer personas and scored coaching reports.roleplay.xl.net · read 9 Oct 2026
Scenarios
The scenario examples include discovery calls, renewal pushback, price objections, and booking conversations; custom scenarios are also listed.roleplay.xl.net · read 9 Oct 2026
Session reports
Each session is recorded, timed, and transcribed, and its report includes skill scores, a written coach's note, and transcript-linked coaching flags.roleplay.xl.net · read 9 Oct 2026
Support and pilot
XL.net says a coach reviews pilot requests and replies within one business day, and offers a guided two-week team pilot.roleplay.xl.net · read 9 Oct 2026
Trial and limits
The Individual trial lasts 7 days, includes 30 minutes of video, requires a card, and can be canceled anytime; plan video hours reset each billing month, while prepaid video hours never expire.roleplay.xl.net · read 9 Oct 2026
Video data handling
In video modes, webcam stills are sent to Google's Gemini API for body-language readings; the policy says the stills are not retained on XL.net servers and session recordings are automatically deleted about 30 days after the session.roleplay.xl.net · read 9 Oct 2026

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