WeTransfer

WeTransfer lets senders share files with recipients through email transfers or links, and recipients do not need an account to download them. Its free account is listed as free and allows up to 10 transfers or 3 GB in a rolling 30-day window. Free transfers can remain online for up to 3 days. Free accounts also include file requests, password-protected transfers, paid transfers, and mobile app access. Users can ask others to send files through an email or link. With Paid Transfers, a sender can set a price and accept payment through Stripe, which WeTransfer identifies as its only supported payment provider. The service offers iOS and Android apps, plus a Mac app that can send from the menu bar or Finder. WeTransfer says files are encrypted in transit and at rest and uploaded content is not used to train AI models. The company was founded in 2009 and is headquartered in Amsterdam. It says support starts with an AI assistant and does not include phone support.

WeTransfer covers link and email transfers, file requests, and mobile sending, with a free tier capped by transfer count or data volume. Transfer expiry and the lack of phone support are useful details to consider.

WeTransfer may suit people who need to send files by link or email transfer, including recipients who do not have an account. Its free account includes file requests and mobile app access.

WeTransfer is a file-transfer service for sending files by email or link and collecting them through requests. It suits people who need straightforward exchanges with recipients outside their organization. The free plan works for occasional sharing, but its three-day expiry and rolling limits make frequent or long-running transfers a better fit for a paid tier.

Overview

Recipients can download transfers without an account, so senders can share with clients or collaborators without adding a sign-up step. Email delivery and links cover outgoing transfers, while file requests let users invite others to send material back. WeTransfer is focused on moving files rather than providing a broad shared-workspace service.

WeTransfer says files are encrypted in transit with TLS 1.2 or 1.3 and at rest with AES-256. It maintains ISO/IEC 27001 certification and conducts regular penetration testing; it also says uploaded content is not used to train AI models. Support starts through the account help drawer with AI assistant Jim, who passes issues requiring human help to the support team. There is no phone support.

Key features

Transfers and file requests

Email transfers and shareable links make it possible to deliver files without requiring recipients to open an account. File requests work by email or link, making WeTransfer useful for collecting material as well as sending it. Download tracking is included, a practical feature for senders who want to follow transfer activity.

Apps and integrations

The service has web, iOS, Android, and Mac apps, plus an extension. The Mac app can send from the menu bar or Finder, and its Finder Extension adds a Create a transfer action. Mobile apps support sending and receiving from a phone, which helps when a transfer cannot wait until someone is back at a computer. An API is included among the product features, but WeTransfer's Public API is retired, so developers should not assume that public integration route is available.

Paid transfers

WeTransfer Paid Transfers lets senders set a price for a transfer and accept payment through Stripe, its only supported payment provider. That can suit creators who want to charge for a file delivery, but it is a narrow payment choice for anyone who needs another provider.

Pricing

Free

Free costs nothing and allows up to 10 transfers or 3 GB in a rolling 30-day window. It includes file requests, paid transfers, password-protected transfers, and mobile app access. The either-or cap accommodates light use, but a user who reaches either limit must wait for the window to roll forward or consider a paid plan. Transfers can remain online for up to three days, so this tier is not suited to recipients who need a longer download window.

Starter

Starter has custom pricing and raises the allowance to up to 10 transfers or 300 GB in a rolling 30-day window. Its transfers still expire after up to three days. It is a stronger fit for occasional large deliveries than Free, but it does not solve the short-expiry problem.

Ultimate, Teams, and Enterprise

Ultimate has custom pricing and includes unlimited transfers up to 1 TB per transfer, custom expiration, password protection, branded pages, and Access Control. It is the clearest fit for regular senders who need larger individual transfers or control over how long files remain available.

Teams also has custom pricing and adds shared workspaces, team brand controls, admin tools, and up to 5 TB of storage, extendable to 30 TB on request. It is aimed at teams managing transfers together rather than individuals who only need a higher limit. Enterprise pricing is custom through sales; it adds SSO and SCIM provisioning, custom storage, and advanced compliance features for organizations with those requirements.

The default account storage allowance is up to 2 TB. Free and Starter transfers can remain online for up to three days, while Ultimate users can keep transfers active as long as they want. The pricing model also includes a seven-day trial.

Platforms

WeTransfer supports Android, iOS, macOS, web, and an extension, with API access also included among its platform and integration options. The retired Public API is a caveat for developers: API access should not be taken to mean that the former public API remains available.

Who it's for

WeTransfer is a good choice for individuals and small teams who need to send or request files without making recipients create accounts, especially when mobile sending or Finder-based delivery matters. Free suits occasional transfers within its modest rolling allowance. Frequent senders, teams that need shared administration, and organizations requiring custom compliance controls should look at the paid plans. Those who need a public API or phone-based support should look elsewhere.

Pros and cons

• Pros: Recipients can download without an account, reducing friction in external handoffs.
• Pros: Email and link transfers, file requests, and mobile apps support both sending and collecting files across common situations.
• Pros: Ultimate offers custom expiry and transfers up to 1 TB each, while Teams adds shared workspaces and admin tools.
• Cons: Free is limited to 10 transfers or 3 GB per rolling 30 days, and transfers expire after up to three days.
• Cons: Starter keeps the three-day expiry, so its larger allowance does not suit transfers that must remain available longer.
• Cons: Stripe is the only supported provider for Paid Transfers, and the Public API is retired.
• Cons: Support does not include phone service; issues needing a person are referred from the AI assistant to the support team.

Alternatives

For a broader comparison of transfer-focused tools, browse File transfer services or File Sharing Software.

Choose SendSafely if its 50 MB-per-month Personal plan or 250 MB/month Basic plan fits your transfer needs. rclone is a free open-source project for readers who prefer a free tool. Choose pCloud if 10 GB of free storage is the priority.

Progress MOVEit Transfer is another alternative. Files.com is another alternative. Resilio Connect is another alternative. Wing FTP Server is another alternative. Transloadit is another alternative.

Verdict

Choose WeTransfer if you want a simple way to deliver or request files without requiring recipients to sign up, with mobile apps and a Mac Finder workflow for sending. Its free tier is suitable only for light use, and the three-day expiry on Free and Starter is a meaningful constraint. Look elsewhere if you need the retired Public API, phone support, or a transfer service with longer availability on its lower tiers.