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On the recordRead 12 Oct 202616 facts
UserTasks
Plans and prices
Private or on-premises
Free
Self-hosted · No seat limits
Read 12 Oct 2026 · usertasks.com
UserTasks Cloud beta
Free
Full platform access · No credit card · No per-seat beta fee
Read 12 Oct 2026 · usertasks.com
On the record
- AI agents
- AI agents can classify, draft, and resolve work, and can be added to workflows with tools, knowledge, guardrails, and run history.usertasks.com · read 12 Oct 2026
- Beta status
- The site describes UserTasks as beta software and says features may change before launch.usertasks.com · read 12 Oct 2026
- Conditional logic
- Yesusertasks.com · read 22 Sep 2026
- Connector security
- The site says OAuth credentials are encrypted and integration calls are logged, redacted, metered, and available in reports.usertasks.com · read 12 Oct 2026
- Deployment
- UserTasks offers managed cloud and private or on-premises deployment; the site says the self-hosted platform is open source and free forever.usertasks.com · read 12 Oct 2026
- Forms and pages
- The platform includes a no-code form and page designer with rules, validation, and public share links.usertasks.com · read 12 Oct 2026
- Human task management
- Teams can manage assignments, queues, due dates, reminders, escalations, redirects, overrides, and kanban boards.usertasks.com · read 12 Oct 2026
- Integrations
- The site advertises 40+ prebuilt connectors, including Salesforce, ServiceNow, Jira, Slack, PostgreSQL, Snowflake, OpenAI, Claude, DocuSign, and Twilio, plus REST, OData, and webhooks.usertasks.com · read 12 Oct 2026
- Multi-step workflows
- Yesusertasks.com · read 22 Sep 2026
- Pricing model
- The site says cloud pricing is metered by successful platform executions in units rather than by user seats; beta use is free and founding testers lock in pricing at launch.usertasks.com · read 12 Oct 2026
- Reporting
- Built-in dashboards and reports cover workflows, tasks, capacity, integrations, unit usage, business rules, and retention.usertasks.com · read 12 Oct 2026
- Security and governance
- UserTasks says workspaces are tenant-isolated and lists role-based and object-level permissions, audit trails, retention policies, SSO, scoped API keys, and encrypted secrets.usertasks.com · read 12 Oct 2026
- Support
- During beta, users are offered a direct line to the team, and the site says feedback can shape the launch.usertasks.com · read 12 Oct 2026
- Webhook triggers
- Yesusertasks.com · read 22 Sep 2026
- What it does
- UserTasks turns requests into numbered cases with stages, SLAs, and task lists, using AI agents for routine work and people for decisions.usertasks.com · read 12 Oct 2026
- Workflow features
- Its visual workflow builder supports branching, loops, conditions, sub-workflows, approvals, retries, escalations, and durable queues.usertasks.com · read 12 Oct 2026