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UserCrowd

On the record

App requirements
The app does not support versions below Android 14 or iOS 16.4.help.usercrowd.com · read 11 Oct 2026
Availability limit
UserCrowd says it cannot guarantee how many assignments a participant will receive, and applications may be placed on a waiting list based partly on customer demand.help.usercrowd.com · read 11 Oct 2026
Company history
Lyssna’s about page says it launched the UserCrowd panel in 2015 and rebranded to Lyssna in 2023.lyssna.com · read 11 Oct 2026
Earnings and payout
Most short tests pay between $0.20 and $1.00 USD, and participants can request a payout once their balance reaches $10.00 USD; payment is by PayPal only.help.usercrowd.com · read 11 Oct 2026
Identity verification
UserCrowd requires identity verification to continue testing and receive payouts, using a third-party provider.help.usercrowd.com · read 11 Oct 2026
Interview tools
Interviews take place online using a video conferencing application such as Zoom, Microsoft Teams, or Google Meet.help.usercrowd.com · read 11 Oct 2026
Mobile app
The UserCrowd app is in beta on the App Store and Google Play and supports mobile study participation, including screen recording.help.usercrowd.com · read 11 Oct 2026
Mobile app requirements
The app does not support versions below Android 14 and iOS 16.4.help.usercrowd.com · read 11 Oct 2026
No participation fee
Participants do not pay to take part in tests or interviews.help.usercrowd.com · read 11 Oct 2026
Optional LinkedIn connection
Participants can optionally verify their profile with LinkedIn, which UserCrowd says may lead to higher-paying surveys and targeted studies.help.usercrowd.com · read 11 Oct 2026
Recording access
Recordings are accessible to the research company and the UserCrowd team for quality assurance; the app help page says recordings are not shared with third parties.help.usercrowd.com · read 11 Oct 2026
Recording privacy
UserCrowd says mobile study recordings are shared only with the commissioning company and are not shared with third parties.help.usercrowd.com · read 11 Oct 2026
Research platform
Studies on UserCrowd are created by designers, researchers, marketers, and product managers using Lyssna, UserCrowd’s UX research platform.help.usercrowd.com · read 11 Oct 2026
Screen recording
Some tests may require participants to share their screen, camera, or microphone, with recording requirements shown before the test begins.help.usercrowd.com · read 11 Oct 2026
Study formats
Studies can include unmoderated tests, recorded tests, live website tests, and moderated interviews.help.usercrowd.com · read 11 Oct 2026
Study matching
Test and interview invitations are sent to testers who match requested demographics, and testers with higher ratings are prioritized.help.usercrowd.com · read 11 Oct 2026
Support
UserCrowd directs app users who need help to contact support at [email protected].help.usercrowd.com · read 11 Oct 2026
What it does
UserCrowd is a research panel where participants earn money by taking short tests, design surveys, and moderated interviews.help.usercrowd.com · read 11 Oct 2026

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