Upper

Plans and prices

Every plan, in full

On the record

Add-ons

Paid add-ons include customer SMS starting at $0.01 per text, customer live tracking at $20 per driver, capacity optimization at $25 per driver, and barcode scanning at $50 per company.upperinc.com · read 7 Oct 2026

Dispatch and tracking

Dispatchers can send routes to the driver app, track completed stops and remaining work in real time, and make changes after dispatch.upperinc.com · read 7 Oct 2026

Integrations

The integrations page lists Shopify, WooCommerce, Monday.com, and GrazeCart, among other services, and the product page also describes spreadsheet and API options.upperinc.com · read 7 Oct 2026

Intended users

Upper describes Upper Crew as a route operations suite for teams with multiple vehicles or crews, and Upper Solo as a planner for one person planning and driving their own day.upperinc.com · read 7 Oct 2026

Plan limits

The pricing comparison lists different per-route stop caps, driver profile counts, address book capacities, and route history periods by plan.upperinc.com · read 7 Oct 2026

Proof of delivery

Drivers can capture photos, signatures, and notes at a stop, with status, time, and location attached to the completion record.upperinc.com · read 7 Oct 2026

Routing inputs

Route optimization can use locations, service duration, vehicle capacity, priorities, driver availability, and preferred time windows.upperinc.com · read 7 Oct 2026

Security and privacy

Upper’s privacy policy says it collects account details such as name and email, device and operating system information, and data made available when a user connects a third-party service.upperinc.com · read 7 Oct 2026

Spreadsheet import

Upper accepts Excel or CSV uploads and says it validates addresses, detects duplicates, and organizes stops.upperinc.com · read 7 Oct 2026

Support

The pricing page lists email support on Starter, priority support on Professional, live chat on Optimize, and a dedicated success manager on Enterprise.upperinc.com · read 7 Oct 2026

Trial terms

Upper offers a 7-day free trial without requiring credit card details; it includes Professional plan features except customer SMS notifications.upperinc.com · read 7 Oct 2026

Trial user limit

The pricing FAQ says up to 5 users can be added at no charge during the trial.upperinc.com · read 7 Oct 2026

What it does

Upper plans and runs multi-stop routes by assigning and sequencing stops across drivers, vehicles, or crews, then connecting routes to dispatch, field progress, customer updates, and proof of completion.upperinc.com · read 7 Oct 2026

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