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Uniphore Business AI Cloud

Palo Alto, California, United States

On the record

Agent workflows
The platform supports a library of reasoning, research, and task execution agents, plus multi-agent workflows designed visually with BPMN.uniphore.com · read 11 Oct 2026
API
Business AI Cloud APIs allow users to create, configure, and manage agents, and the API documentation describes Bearer Token authentication.help.uniphore.com · read 11 Oct 2026
API access
Business AI Cloud APIs can create, configure, and manage agents, use Bearer Token authentication, and restrict each access token to its tenant’s resources.help.uniphore.com · read 11 Oct 2026
Company
Uniphore identifies itself as “The Business AI Company.”uniphore.com · read 11 Oct 2026
Connector limits
Adding connectors to the predefined list requires contacting Uniphore Support, and integrating a vector database requires contacting a support representative.help.uniphore.com · read 11 Oct 2026
Connector setup
Business AI Cloud connectors link the platform to external systems such as file repositories, relational databases, enterprise applications, or conversation sources; new predefined connectors can be requested through support.help.uniphore.com · read 11 Oct 2026
Data handling
The data layer supports multi-cloud, multi-data compute, data automation agents, and structured and unstructured data.uniphore.com · read 11 Oct 2026
Data protection
Uniphore says UI and API traffic uses HTTPS/TLS 1.2 or higher and service data is encrypted at rest with AES-256.uniphore.com · read 11 Oct 2026
Data residency
Uniphore says its AWS data centers are in the United States and Europe and customers can choose US-only or EEA service data location.uniphore.com · read 11 Oct 2026
Deployment
Uniphore says the platform supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps.uniphore.com · read 11 Oct 2026
Deployment audience
The platform is designed to help developers, product managers, CIOs, and business users build, integrate, and scale AI agents.help.uniphore.com · read 11 Oct 2026
Deployment options
Uniphore says the platform supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps.uniphore.com · read 11 Oct 2026
Integrations
The help center describes source connectors for document repositories, enterprise applications, relational databases, and NoSQL databases, and lists Confluence and Google Drive configuration instructions.help.uniphore.com · read 11 Oct 2026
Intended users
The platform is presented for business users and IT leaders, including CIOs, to build and scale enterprise AI applications.uniphore.com · read 11 Oct 2026
Knowledge tools
The knowledge layer includes RAG, knowledge graphs, process discovery, and an SLM fine-tuning factory.uniphore.com · read 11 Oct 2026
MCP integration
The agentic layer supports external integration through Model Context Protocol (MCP).uniphore.com · read 11 Oct 2026
Model orchestration
The model layer orchestrates open, closed-source, or fine-tuned models and includes built-in guardrails and policy control.uniphore.com · read 11 Oct 2026
Model support
Its Model Layer supports proprietary, open-source, and fine-tuned models with orchestration, guardrails, and governance.uniphore.com · read 11 Oct 2026

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